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InGenius CTI Solution Wins 2017 TMC Labs Innovation Award and Unified Communications Excellence AwardOTTAWA, Ontario, Dec. 4, 2017 /PRNewswire/ -- InGenius® Connector Enterprise has been named a winner of CUSTOMER Magazine's 2017 TMC Labs Innovation Award and INTERNET TELEPHONY magazine's 2017 Unified Communications Excellence Award. Both honors were awarded by TMC, a global, integrated media company. InGenius Connector Enterprise was chosen by TMC for contributing trailblazing innovations to the contact center industry. InGenius is a computer telephony integration (CTI) innovator that connects existing telephone systems into leading CRMs, easily adapting to unique contact center needs. The solution enables sales and service teams to work effectively from a single view – their CRM. This integration means increased productivity for contact center agents, richer value for organizations and a better customer experience for callers. Peter Hillier, CTO, InGenius stated, "We've gained so much momentum this past year with InGenius Connector Enterprise, from blended agent features for CTI, to new productivity workflow additions. It's wonderful to be recognized by TMC for the hard work our team has put in. There's much more to come, and we look forward to building further on our five-star reputation." "Congratulations to InGenius for being granted a 2017 CUSTOMER Magazine TMC Labs Innovation Award and a Unified Communications Excellence Award. InGenius Connector Enterprise has been selected for demonstrating innovation, superior quality and unique features which have had a positive impact on customer-related technologies," said Rich Tehrani, CEO, TMC. InGenius supports CRM integrations with Avaya, Cisco, Mitel and Asterisk telephony systems, providing a proven path to rapidly increase ROI. For more information about InGenius Connector Enterprise, go to ingenius.com. About InGenius About CUSTOMER About TMC Global buyers rely on TMC's content-driven marketplaces to make purchase decisions and navigate markets. This presents branding, thought leadership and lead generation opportunities for vendors/sellers. For more information about TMC and to learn how we can help you reach your marketing goals, please visit http://www.tmcnet.com.
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