[September 14, 2017] |
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Everbridge IT Alerting Enables Rapidly Growing Number of Enterprises to Resolve IT Incidents Faster, Minimizing Business Impact
Everbridge,
Inc. (NASDAQ:EVBG), a global software company that provides critical
event management and enterprise safety applications to help keep people
safe and businesses running, continues to help enterprises around the
globe minimize the impact of IT incidents with its IT
Alerting™ solution. By leveraging IT Alerting's automated response
capabilities, companies of all sizes have achieved faster IT incident
resolution through the improved communication, collaboration and
decision-analytics that result from more efficient workflow-based
processes.
Need for Incident Response Automation Solutions Has Never Been More
Pressing In today's digital world, across all industries,
almost every business transaction is processed via computer applications
or mobile apps. IT teams around the world must be prepared to respond to
service disruptions and interruptions at a moment's notice. Incidents
are different in nature, ranging from data center outages, application
failures, website slowdowns, cyber-attacks, data breaches and
distributed denial of service (DDOS) attacks. As a result, business
critical application downtime has become a bigger nightmare for most
organizations.
A recent Everbridge
survey shows that the average cost of downtime is $8,662 per minute,
and companies take 27 minutes on average to engage the right team of
responders. Everbridge's experience with customers who have automated
the IT response process shows that companies could reduce this average
time to 5 minutes or less, saving an average of $190,000 per major IT
incident - and significantly improving worker productivity.
"When major IT incidents happen, the time it takes to respond is
critical," said Vick Vaishnavi, General Manager of the IT Alerting and
IoT Business Unit at Everbridge. "The right information has to get to
the right people instantaneously, in order to expedite the response
process. The faster the response, the less costly the incident
ultimately is - and the more confident end users and customers will feel
about service being restored soon."
Everbridge IT Alerting Customers Have Doubled in the Past Nine Months The
number of customers using Everbridge's IT Alerting solution continues to
grow, doubling since November 2016. IT Alerting customers include:
Alexion Pharmaceuticals, Choice Hotels, Digital Reality, Express
Scripts, Ericsson, Facebook (News - Alert), Penn State Health Milton S. Hershey Medical
Center, Sierra Nevada Brewing Company and Xerox.
Customers continually leverage IT Alerting to globally scale their IT
response activities and minimize critical service and technology
disruptions. IT Alerting offers the ability to coordinate response team
groups, calendars and activities on a global scale, enabling faster time
to incident awareness and resolutions, while also ensuring that
employees and executives are kept informed of the incident status.
Examples of customer value include:
A leading US based home improvement company has seen the average time
to engage the IT response team reduced by 50 percent, from 6 minutes
to 3 minutes.
A global financial service institution now has more than 11,500 IT
resolvers, 3,324 groups and calendars under management in the system.
It triages over 36,000 incidents each month. Since deploying IT
Alerting, it has been able to streamline communications between team
members and improved its SMS reach by 20 percent.
About Everbridge Everbridge,
Inc. (NASDAQ: EVBG) is a global software company that provides
enterprise software applications that automate and accelerate an
organization's operational response to critical events in order to keep
people safe and businesses running. During public safety threats such as
active shooter situations, terrorist attacks or severe weather
conditions, as well as critical business events such as IT outages or
cyber-attack incidents, over 3,400 global customers rely on the
company's SaaS (News - Alert)-based platform to quickly and reliably aggregate and
assess threat data, locate people at risk and responders able to assist,
automate the execution of pre-defined communications processes, and
track progress on executing response plans. The company's platform sent
over 1.5 billion messages in 2016, and offers the ability to reach over
200 countries and territories with secure delivery to more than 100
different communication devices. The company's critical event management
and enterprise safety applications include Mass Notification, Incident
Management, IT Alerting, Safety Connection™, Community Engagement®,
Visual Command Center®, Crisis Commander® and CareConverge™, and are
easy-to-use and deploy, secure, highly scalable and reliable. Everbridge
serves 8 of the 10 largest U.S. cities, 8 of the 10 largest U.S.-based
investment banks, all four of the largest global accounting firms, all
25 of the 25 busiest North American airports and 6 of the 10 largest
global automakers. Everbridge is based in Boston and Los Angeles with
additional offices in San Francisco, Lansing, Beijing, London and
Stockholm. For more information, visit www.everbridge.com,
read the company blog,
and follow on Twitter and Facebook.
Cautionary Language Concerning Forward-Looking Statements: This
press release contains "forward-looking statements" within the meaning
of the "safe harbor" provisions of the Private Securities Litigation
Reform Act of 1995, including but not limited to, statements regarding
the anticipated opportunity and trends for growth in our critical
communications and enterprise safety applications and our overall
business, our market opportunity, our expectations regarding sales of
our products, and our goal to maintain market leadership and extend the
markets in which we compete for customers. These forward-looking
statements are made as of the date of this press release and were based
on current expectations, estimates, forecasts and projections as well as
the beliefs and assumptions of management. Words such as "expect,"
"anticipate," "should," "believe," "target," "project," "goals,"
"estimate," "potential," "predict," "may," "will," "could," "intend,"
variations of these terms or the negative of these terms and similar
expressions are intended to identify these forward-looking statements.
Forward-looking statements are subject to a number of risks and
uncertainties, many of which involve factors or circumstances that are
beyond our control. Our actual results could differ materially from
those stated or implied in forward-looking statements due to a number of
factors, including but not limited to: the ability of our products and
services to perform as intended and meet our customers' expectations;
our ability to attract new customers and retain and increase sales to
existing customers; our ability to increase sales of our Mass
Notification application and/or ability to increase sales of our other
applications; developments in the market for targeted and contextually
relevant critical communications or the associated regulatory
environment; our estimates of market opportunity and forecasts of market
growth may prove to be inaccurate; we have not been profitable on a
consistent basis historically and may not achieve or maintain
profitability in the future; the lengthy and unpredictable sales cycles
for new customers; nature of our business exposes us to inherent
liability risks; our ability to attract, integrate and retain qualified
personnel; our ability to successfully integrate businesses and assets
that we may acquire; our ability to maintain successful relationships
with our channel partners and technology partners; our ability to manage
our growth effectively; our ability to respond to competitive pressures;
potential liability related to privacy and security of personally
identifiable information; our ability to protect our intellectual
property rights, and the other risks detailed in our risk factors
discussed in filings with the U.S. Securities and Exchange Commission
("SEC (News - Alert)"), including but not limited to our Annual Report on Form 10-K for
the year ended December 31, 2016 filed with the SEC on March 23, 2017.
The forward-looking statements included in this press release represent
our views as of the date of this press release. We undertake no
intention or obligation to update or revise any forward-looking
statements, whether as a result of new information, future events or
otherwise. These forward-looking statements should not be relied upon as
representing our views as of any date subsequent to the date of this
press release.
All Everbridge products are trademarks of Everbridge, Inc. in the USA
and other countries. All other product or company names mentioned are
the property of their respective owners.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170914005518/en/
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