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1stPoint Communications and i-Comm Connect Announce Strategic Partnership
[July 18, 2017]

1stPoint Communications and i-Comm Connect Announce Strategic Partnership


1stPoint Communications ("1stPoint") and i-Comm Connect ("i-Comm") today announced a strategic partnership whereby 1stPoint will resell TACTAL, i-Comm's patented WebRTC calling solution that enables 1stPoint's customers to receive phone calls directly from their web site. 1stPoint intends to deploy the product to both its enterprise client base, which includes verticals such as financial services, legal services, insurance, entertainment, light manufacturing and distribution, as well as its small-to-medium business customers through its WebSite Source (News - Alert) ("WSS") business unit.

"Web sites continue to be the focus of communication and interaction between businesses and their customers," said Erik Levitt, 1stPoint's CEO. "In conjunction with the converged services we are deploying, including our SMS/texting technology, i-Comm's patented software allows our customers to interact with their customers in exciting ways, creating sources of sales and revenue. We embrace these innovative paradigms in supporting a new way to work. 1stPoint announced the deployment of its hosted SMSC platform last year, adding texting to its existing portfolio, and subsequently added web hosting, cloud computing and virtual private servers through the acquisition of the assets of WebSite Source.

i-Comm's browser-based calling solution is easy to deploy and empowers businesses to leverage their Internet presence by adding real-time, cost saving communication services. Key features include web-based toll-free call buttons, visual IVR menu, powerful analytics and integrations with CRM solutions to elevate and manage the customer experience.

According to Kevin Mahaney, i-Comm's CEO, "We are very pleased to have 1stPoint join us as a strategic partner and are confident their customers will immediately see the benefits of TACTAL. 1stPoint has a strong reputation for delivering UC solutions to the business community, and now with TACTAL, they are positioned to open up new areas of growth, increase ARPU, and provide greater value to their growing customer base."


About 1stPoint Communications, LLC

1stPoint Communications provides its clients a new way to work through its collaboration tools, text messaging, voice, data, mobility and Internet services.

About i-Comm Connect

i-Comm Connect is a cloud service provider offering a platform for real-time multi-channel communications. As a market leader, our focus is on developing cutting-edge technology (Patents: USA, Japan, & Canada) and driving the shift to innovative online customer engagement solutions.


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