| [July 10, 2017] |
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New IDC MarketScape Evaluates Worldwide Cloud ERP Implementation Service Providers
International Data Corporation (IDC)
today announced the publication of a new report, IDC
MarketScape: Worldwide ERP Cloud Implementation Services (Doc
#US41523417), which provides an in-depth analysis of worldwide cloud ERP
implementation service providers.
The 11 vendors evaluated in the study are Accenture, Deloitte, DXC
Technology, EY, HCL, IBM, Infosys, PwC, TCS, Tech Mahindra, and Wipro (News - Alert).
The first type of research of its kind, this IDC MarketScape assesses
the strategies and capabilities of cloud ERP implementation services
vendors that contribute to their customers' success and evaluates
factors that may escalate their ascendency.
"Customers are relying on best-of-breed solutions when it comes to their
cloud ERP needs, forcing cloud ERP implementation services providers to
create services offerings across all ERP functions and around all major
SaaS (News - Alert) ERP providers' products," said Ali
Zaidi, research director, IT
Consulting and Systems Integration Services at IDC (News - Alert).
Key findings from the IDC MarketScape show:
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Across all 38 strategies and capabilities assessed by customers, the
"portfolio strategy" and "offering or functionality roadmap"
attributes were rated most highly, on average, across all Cloud ERP
professional service providers. The strategy attribute that received
the lowest mean score overall was "sales/distribution strategy."
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Based onsurvey feedback from 55 of the evaluated vendors' customers,
the subcategory "delivery model appropriateness & execution" received
the highest aggregate scores. The lowest aggregate score for any
subcategory was for "innovation/R&D pace and productivity."
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When buyers were asked, "What characteristics are required for a cloud
ERP implementation services project to be successful at a worldwide
level," the top two characteristics identified were "ability to
achieve desired business outcomes" and "meets the project timeline."
"Most organizations meet their business-case expectations for taking
enterprise ERP to the cloud, but research indicates that around one
fifth of end users experience disappointment with cloud ERP, and vendors
need to raise their game in order to get that figure as close to zero as
possible," said Douglas
Hayward, associate vice president, European
Cloud Strategies.
For more information about this study, contact Ali Zaidi at [email protected]
or Douglas Hayward at [email protected].
About IDC MarketScape
The IDC
MarketScape vendor analysis model is designed to provide an overview
of the competitive fitness of IT, telecommunications, or
industry-specific suppliers in a given market. The research methodology
utilizes a rigorous scoring methodology based on both qualitative and
quantitative criteria that results in a single graphical illustration of
each vendor's position within a given market. IDC MarketScape provides a
clear framework in which the product and service offerings, capabilities
and strategies, and current and future market success factors of IT,
telecommunications, or industry-specific vendors can be meaningfully
compared. The framework also provides technology buyers with a
transparent foundation to allow companies to independently compare the
strengths and weaknesses of current and prospective vendors.
About IDC
International Data Corporation (IDC) is the
premier global provider of market intelligence, advisory services, and
events for the information technology, telecommunications, and consumer
technology markets. With more than 1,100 analysts worldwide, IDC offers
global, regional, and local expertise on technology and industry
opportunities and trends in over 110 countries. IDC's analysis and
insight helps IT professionals, business executives, and the investment
community to make fact-based technology decisions and to achieve their
key business objectives. Founded in 1964, IDC is a wholly-owned
subsidiary of International Data Group (IDG),
the world's leading media, data, and marketing services company that
activates and engages the most influential technology buyers. To learn
more about IDC, please visit www.idc.com.
Follow IDC on Twitter (News - Alert) at @IDC
and LinkedIn.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170710005159/en/
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