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HDI Honors Top Technical Support Professionals and Teams with Industry AwardsCOLORADO SPRINGS, Colo., May 11, 2017 /PRNewswire/ -- HDI, the first membership association and certification body created for the technical support industry, announced the winners of the 2017 HDI Technical Support Industry Awards. Each year, HDI honors the individuals, teams, and organizations that have enhanced the image of the technical service and support industry through exceptional leadership, vision, innovation, and achieving the highest standards of quality and customer satisfaction. Award winners were announced this week at the HDI 2017 Conference & Expo, the industry's largest and most prestigious annual event, which took place in Washington, DC. HDI 2017 drew more than 2,300 attendees and featured extraordinary keynote speakers, compelling program tracks, content-rich breakout sessions, an expo hall packed with innovative solution providers, and the HDI awards program, which grants the highest honors in the technical support profession. To view the full details on each HDI award, visit: ThinkHDI.com/Awards. The award winners were chosen through a rigorous selection process with more than 400 total submissions considered for twelve award categories. Submissions were judged by panels comprised of technical support industry experts, tasked with selecting the industry's top volunteer, industry luminary, team, manager, analyst, desktop support technician, and local HDI chapter officer. The 2017 HDI Technical Support Industry Award Winners HDI Hall of Fame Inductees HDI Team Excellence Award* HDI Manager of the Year* HDI Analyst of the Year* HDI Desktop Support Technician of the Year* HDI Local Chapter Officer of the Year *Award sponsored by Robert Half Technology. Also recognized during the conference were the top ranked support centers for the HDI CSAT Elite 50—a program that celebrates top performing support centers around the world. These support centers are ranked based on customer satisfaction survey responses gathered by the HDI Customer Satisfaction Index (CSI) Service, an independent, third-party tool that tracks and trends customer satisfaction. HDI CSAT Elite 50 – #1 Top Ranked Support Center For more information on each award recipient, visit: http://www.hdiconference.com/conference/2017-award-winners.aspx. About HDI About Robert Half Technology With more than 100 locations in North America and Europe, Robert Half Technology is a leading provider of technology professionals for initiatives ranging from web development and multiplatform systems integration to network security and technical support. Robert Half Technology offers online job-search services at www.rht.com. Contact:
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/hdi-honors-top-technical-support-professionals-and-teams-with-industry-awards-300456158.html SOURCE HDI |