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RingCentral Appoints Derrell James as SVP of Professional Services as Demand Increases to Replace Legacy On-Premise Systems With Global Cloud SolutionsRingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communications and collaboration solutions, today announced the increasing demand and continued growth of its professional services organization. The demand is fueled by increasing requests from mid-market and enterprise customers who want to replace legacy on-premise systems with RingCentral's (News - Alert) cloud solutions. To meet this demand, RingCentral has also expanded its professional services capabilities, including the appointment of Derrell James as senior vice president of professional services. Derrell brings more than 30 years of services experience at major technology companies and has held many senior leadership positions at various companies including Perot Systems, EMC (News - Alert), ACS, and most recently Avaya. At Avaya, James served as SVP of global strategic services, where he was responsible for a nearly $2 billion line of business. "We're thrilled to have Derrell James join the RingCentral team. The goal of our professional services team is to be there at every phase of deployment and integration, including: initial planning, strategic consultations, comprehensive implementation, integration designs, and ongoing support and system training," said Ryan Azus (News - Alert), senior vice president of global sales at RingCentral. "Our team is deeply committed to helping enterprises through a seamless and non-disruptive transitin so they can get the best value out of RingCentral's cloud-based business communications and collaboration solutions." Expanded Professional Services Capabilities Professional services attach rates have increased as enterprise customers demand advanced services to ensure successful deployment and ongoing management. In addition to expanding the RingCentral professional services portfolio, the company has invested in these key areas:
For additional information on RingCentral professional services, please visit http://www.ringcentral.com/solutions/professional-services.html. About RingCentral RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based global collaborative communications solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today's mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. RingCentral unifies voice, video, team messaging and collaboration, conferencing, online meetings, and integrated contact center solutions. RingCentral's open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California and has offices around the world. ©2017 RingCentral, Inc. All rights reserved. RingCentral and the RingCentral Professional Services and the RingCentral logo are trademarks of RingCentral, Inc. 1 Certified project managers by Project Management Institute View source version on businesswire.com: http://www.businesswire.com/news/home/20170508005470/en/ |