[February 14, 2017] |
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2017 Healthcare IT Budget Expectations and IT Leader Confidence Near All-Time Highs
Leading into HIMSS17, TEKsystems (News - Alert)®, a leading provider of IT
staffing solutions, IT
talent management expertise and IT
services, today highlighted study findings that explore the current
state of IT operations within healthcare organizations. The data is
gleaned from information captured in TEKsystems' annual IT forecasts as
reported by IT leaders (CIOs, IT VPs, IT directors, IT hiring managers)
at healthcare organizations.
Key highlights from the survey include:
Budget Expectations and Confidence Point to Greater Optimism in
Meeting Organizational Demands
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Q: How do you expect your organization's IT budget to change this
year compared to last year?
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2015
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2016
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2017
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Increase
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51%
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41%
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63%
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Stay the same
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38%
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45%
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31%
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Decrease
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11%
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14%
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6%
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Q: How confident are you in your IT department's ability to
satisfy overall organizational demands this year?
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2015
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2016
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2017
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Confident
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64%
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68%
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82%
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Neutral
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26%
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24%
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12%
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Unconfident
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10%
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8%
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6%
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TEKsystems' Take: The percentage of healthcare IT leaders who
expect budgets to increase surged to a three-year high. Additionally,
confidence in their ability to satisfy overall organizational IT
demands is at its highest level since TEKsystems' first annual IT
forecast survey in 2013. Given the heavy investment in recent years in
technology towards achieving ACA, ARRA, HITECH and EMR/EHR incentive
targets, it should come as no surprise that many healthcare delivery
organizations consider themselves as having reached a point of
implementation maturity. However, the 22 percent growth in
organizations expecting budget increases likely indicates a strong
awareness regarding investment towards the next wave of provider
challenges such as improved patient engagement and increased use of
analytics.
Healthcare Organizations Investing in Technology to Increase Quality
Care and Patient Engagement
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Q: Which of the following will have the biggest impact on your
organization in 2017?
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Ranking
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Area
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1
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Security
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2
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Business intelligence / big data
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3
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Virtualization / software-defined networks
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4
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Data center consolidation
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5
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Digital marketing / customer experience
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Q: How do you expect spending to change in the following areas in
2017 versus 2016?
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Ranking
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Area
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Percent of IT leaders expecting increases
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1
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Security
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79%
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2
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Mobility
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61%
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3
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Business intelligence / big data
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60%
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4
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Cloud
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58%
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5
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Data center consolidation
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55%
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6
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Virtualization / software-defined networks
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51%
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7
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Digital marketing / customer experience
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47%
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8
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Legacy modernization
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47%
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9
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Digital transformation
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43%
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10
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Enterprise resource planning (ERP)
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40%
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TEKsystems' Take: Entering 2017, IT leaders' planned areas of
investment closely align with those areas that are expected to have a
large-scale impact on their organizations. Nearly 50 percent of IT
leaders expect greater investment this year in technologies that
affect the ability to share information (security), increase patient
engagement and personalization (mobility, business intelligence / big
data, digital marketing / customer experience) and optimize quality of
care delivery (cloud, data center consolidation). A major healthcare
priority in 2017 and beyond is improving how organizations engage
patients. Healthcare technology leaders have begun investing heavily
in interactive patient care systems, patient portals, integration of
data from wearables and care coordination applications.
Critical Roles Also Most Difficult to Find; Healthcare Mergers and
Acquisitions Squeezing Availability of Infrastructure Skills
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Ranking
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Q: Which IT roles are the most critical for enabling
your organization to achieve success? (Select
all that apply)
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Q: How difficult is it currently to find exceptional talent
to fill roles for the following types of IT-related
positions? (Select all that apply)
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1
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Project managers (43%)
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Programmers and developers (32%)
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2
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Architects (33%) Programmers and developers (33%)
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Information security (31%)
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3
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Software engineers (31%)
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Networking (30%)
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4
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Networking (29%)
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Architects (29%) Project managers (29%)
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TEKsystems' Take: There is significant overlap between critical
roles and those skills that are most difficult to secure. In addition
to ongoing information systems integration-critical to delivering
greater patient engagement and higher quality of care-2016 also
brought the most active year for healthcare mergers and acquisitions.
These factors have combined to create a challenging talent acquisition
environment where the most critical roles are also the hardest to
secure. For example, project managers and architects with the
experience and skill to successfully manage integrating healthcare
systems will be difficult to find because of increased demand due to
last year's merger and acquisitions activity.
Salaries Will Remain the Same for Majority; SkiIls Associated with
Patient Engagement and Quality Care Can Expect Increases
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Q: How do you expect your overall IT staff's salaries to change
this year versus last year?
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2015
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2016
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2017
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Increase
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73%
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79%
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43%
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Stay the same
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27%
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20%
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56%
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Decrease
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0%
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1%
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1%
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Q: How do you expect your IT staff's salaries to change this year
versus last year for the following skill sets and technologies?
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Percent of IT leaders expecting increases
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Area
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2015
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2016
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2017
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Security
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59%
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62%
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57%
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Project managers
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55%
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58%
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56%
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Business intelligence / big data
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50%
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51%
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50%
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Business analysts
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48%
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44%
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49%
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Programmers and developers
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52%
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55%
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47%
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Help desk / technical support
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34%
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35%
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43%
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Database administrators
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NA
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40%
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42%
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Software engineers
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53%
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50%
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42%
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TEKsystems' Take: Entering 2017, there has been a significant
shift where the majority (56 percent) of IT leaders expect salaries to
remain the same. However, for key skills associated with information
sharing (security) and patient engagement and personalization
(business intelligence / big data), more than 50 percent of IT leaders
expect to increase salaries. There is currently a thread of wage
stagnation running through the IT world on the whole, but it is
telling that the skill sets associated with key areas where healthcare
organizations need progress-such as security and patient
engagement-there is a willingness to increase salaries in order to
remain competitive.
Healthcare Organizations Anticipate Across-the-Board Increases in
Full-Time Staffing, Staff Augmentation and Managed Services
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Q: How much do you expect hiring to change for the following this
year versus last year?
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Full-time IT staff
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2015
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2016
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2017
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Increase
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43%
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48%
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67%
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Stay the same
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52%
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49%
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25%
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Decrease
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5%
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3%
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8%
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Contingent IT staff
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2015
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2016
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2017
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Increase
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42%
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44%
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50%
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Stay the same
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52%
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54%
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32%
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Decrease
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6%
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2%
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18%
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Q: How do you expect spending to change in the following areas?
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Percent of IT leaders expecting increases
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Area
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2015
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2016
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2017
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Staff augmentation
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41%
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44%
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53%
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Managed, project-based or statement-of-work services
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42%
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39%
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58%
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TEKsystems' Take: There has been an increase in expected hiring
of full-time (+19 percent) and contingent staff (+6 percent). And
while it appears investment in contingent staff is decreasing, survey
data indicates organizations are most likely changing their delivery
model to incorporate new ways of leveraging their staffing and
services partners. This is reflected in the marked increase in
managed, project-based or statement-of-work (SOW) services (+19
percent) and in staff augmentation (+9 percent). As a result, the data
reveals that while healthcare organizations are moving to have greater
oversight of larger initiatives, they still need to lean on partners
who can provide personnel with the expertise to plan, build and run
these projects.
"What we're seeing here is the continued evolution of and investment in
technology for key initiatives in quality care and patient
engagement-with a focus on big data, business intelligence and
security," said John Kurcis, regional director for TEKsystems Healthcare
Services. "While the healthcare industry, and the Affordable Care Act
specifically, may undergo changes, the long-term shift towards quality
care and outcomes is inevitable and therefore will continue to drive
investment priorities."
TEKsystems will be exhibiting
at booth No. 2979 at HIMSS17, Feb. 20-22, at the Orange (News - Alert) County
Convention Center in Orlando, Fla.
TEKsystems' John Kurcis is available for additional commentary. For more
information about the survey, or to schedule an interview, please
contact Nathan Bowen at [email protected].
About TEKsystems®
People are at the heart of every successful business initiative. At
TEKsystems, an Allegis Group company, we understand people. Every year
we deploy more than 80,000 IT professionals at 6,000 client sites across
North America, Europe and Asia. Our deep insights into IT human capital
management enable us to help our clients achieve their business
goals-while optimizing their IT workforce strategies. We provide IT
staffing solutions, IT talent management expertise and IT services to
help our clients plan, build and run their critical business
initiatives. Through our range of quality-focused delivery models, we
meet our clients where they are, and take them where they want to go,
the way they want to get there.
TEKsystems. Our people make IT possible.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170214005137/en/
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