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BoldChat by LogMeIn Named as Finalist in 2017 Stevie® Awards for Sales & Customer ServiceBOSTON, Feb. 13, 2017 (GLOBE NEWSWIRE) -- LogMeIn, Inc.’s (NASDAQ:LOGM) live chat and omni-channel customer engagement solution, BoldChat, was named a Finalist today in the Contact Center Solution – New Version category at the 11th annual Stevie® Awards for Sales & Customer Service. The Stevie Awards organize seven of the world’s leading business awards shows, including the prestigious International Business Awards and the Stevie Awards for Great Employers. The winners will be announced during a gala banquet on Friday, February 24th at Caesars Palace in Las Vegas, Nevada. BoldChat by LogMeIn is an omni-channel customer engagement solution that consolidates live chat, email, video chat, self-service, Twitter and SMS into one product. Aimed at helping companies seamlessly engage with their customers across many digital channels and devices at every stage of their journey, BoldChat provides human-to-human connections and a way for companies to better communicate with their customers through a single interface. In a time when even one bad experience can drive customers away for good, BoldChat allows companies to bring a new level of service and support to their customers, helping build loyalty, boost sales and improve operational efficiencies. “No matter the industry, BoldChat is helping companies create positive customer experiences by specifically solving many of the pain points plaguing today’s customer service nd support teams, including disjointed customer information and siloed communication," said Dave Campbell, Vice President, Customer Engagement and Support, LogMeIn. “We thank the Stevie Awards for recognizing BoldChat this year and send sincere congratulations to all finalists.” More than 2,300 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 10 percent over 2016. Finalists were determined by the average scores of 77 professionals worldwide, acting as preliminary judges. Entries were considered in 61 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 53 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories that recognize new products, services and solution providers. Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.StevieAwards.com/Sales. About The Stevie Awards About LogMeIn, Inc.
Contact: LogMeIn, Inc. Alison Parker [email protected] |