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CSS Corp Recognized as "Cool Vendor" in ITSM 2.0 by GartnerCSS Corp, a leading IT Services and Technology Support company, has been recognized as "Cool Vendor" in Gartner's (News - Alert) Cool Vendors in ITSM 2.0. CSS Corp has received this recognition with the latest release of its Predictive Operations and Automation Platform that has attained significant customer engagement milestones. This platform, provided with a single-view dashboard, is powered with capabilities that eliminate problems before the environment is impacted. CSS (News - Alert) Corp has charted out an analytical-solution towards IT service support that is different in an otherwise commoditized domain. It focuses on root cause analysis and long-term resolutions that makes the service support offerings intelligent, proactive and intuitive. The company has also launched a solution for a service aggregator platform that supports integrated service-level management across different component services, including cloud services. Acknowledging the recognition, Manish Tandon, CEO of CSS Corp commented, "Gartner's recognition of CSS Corp as a 'Cool Vendor' further validates the impactful automation and analytics solution that we have created and also our position as a leading Infrastructure Service provider." "At CSS Corp, we help enterprises realize the full value of their IT infrastructure investment. Our Platform solution hypercharges enterprise Infrastructure ecosystem, predicts incidents, threats and business opportunities and assists in the decision-making process. We look at integrating and introducing various technologies like AI, Anaytics and Machine Learning at different junctures to drive effortless engagements. In 2017, CSS Corp will broaden its competitive advantages around IT service management capabilities by continuing to invest in automation, self-heal and advanced analytics for high efficiency and effectiveness," added Manish. Key Highlights of the Solution:
About CSS Corp: CSS Corp is a global leader in providing IT Services and Technology Support solutions. The company harnesses the power of automation, analytics and digital technologies to address specific customer engagement needs. The company partners with Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. The company's team of 5,500 technology professionals across 16 global locations are passionate about helping customers succeed in their businesses. Please visit www.csscorp.com for more information. Source (News - Alert): Cool Vendors in ITSM 2.0, 201619 April 2016, Tapati Bandopadhyay, Chris Matchett Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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