|[February 03, 2017]
Red Roof Inn Deploys UltiPro Business Intelligence to Transform Operations, People Management
Ultimate Software (Nasdaq: ULTI), a leading provider of human capital
management (HCM) solutions in the cloud, announced today that Red Roof
Inn®, one of the top economy hotels in the sector, is using
UltiPro Business Intelligence to drive business performance, deliver
data-driven insights to senior leadership, and develop internal talent.
Red Roof Inn is found in more than 500 locations across 40 U.S. states,
employing almost 3,000 people and serving millions of guests each year.
The company's primary goal is to provide customers a savings without
sacrificing comfort. Prior to UltiPro, weak data collection and
reporting systems prevented HR from identifying the company's top
performers, analyzing turnover, and improving the employee experience.
Without the ability to run business-specific reports, HR missed
opportunities to provide senior management with data-driven insights.
Reporting problems were compounded by a system that recorded every
employee transfer between Red Roof entities as a termination,
undermining statistics about employee tenure and development. In
addition, valuable performance-evaluation data was accessible only
through imprecise, manual processes. Red Roof chose UltiPro to address
its business intelligence challenges, going live in January 2016.
"Real-time business intelligence has not only improved our ability to
monitor employee turnover, but also to drill down into position
specifics," said Leslie Fisher, VP of HR and training at Red Roof. "This
level of detail helps us learn from our top-performing groups and take
action in areas with higher turnover. We also have the capability for
the first time to analyze groups of metrics together, such as quality
scores, financial performance, and turnover. If we see a correlation
between turnover and other key metrics, we can expect an investment in
the employee experience to show returns in other areas of the business."
These new insights have positioned HR as a key contributor to business
strategy and have enhanced relationships between HR and the company's
senior leadership. Fisher reports that several department leaders are
using analysis from business intelligence to support the company's
The CFO and the Finance team make projections about the financial
impact of benefits open enrollment in order to complete the company's
annual budget. Once open enrollment is completed, HR can provide
reports that show the actual number of employees who migrated to new
plans and the financial implications.
The SVP of Operations is using turnover report details that include
numbers, positions, and reasons to understand why turnover may be
unexpectedly high in certain areas. UltiPro's ability to capture
comments from general managers helps the Operations team make
data-driven business decisions.
The Controller and the Accounting team are able to use reports from
UltiPro to understand the financial impact of major organizational
changes, such as the company's move to a PTO-accrual vacation policy.
Instead of having to make projections about employee hours used versus
booked, the HR team is able to present the Controller with reports
showing exactly how much employee PTO has been used, the company's
rate of accrual for the est of the fiscal year, and how much
requested time is still pending. The company is able to book more
accurate financial information because of the increased visibility
into employee activity.
Red Roof's view into its people is meaningful to the company at a
corporate and individual level. For the first time, the company has
insight into its employees' work and compensation history, as well as
the ability to track employee education, career interests, awards,
certifications, and training.
"This centralized system of record is important because data boosts our
objectivity when we evaluate employees for promotions and growth
opportunities," said Fisher. "In the HR world, we tend to focus on how
we feel about an employee today rather than the employee's track record.
UltiPro enlightens our conversations about potential candidates for open
positions. We are able to send reports to senior management that show
the number of open positions and how long they've been open, and then
identify the best candidates. UltiPro gives us the ability to collect
and analyze business-critical data with just a couple of clicks."
"UltiPro Business Intelligence is a game-changer for companies looking
to maximize their people data and apply resources most effectively,"
said Greg Swick, global chief sales officer at Ultimate. "Red Roof Inn
is demonstrating that business intelligence can improve business
decisions for such senior executives as CFOs, controllers, and
operations leaders. With data-driven insights, UltiPro is able to drive
business value and future growth for this iconic American brand."
About Red Roof®
Red Roof is a leader in the economy lodging industry with franchised,
corporate-managed, and corporate-owned properties, serving millions of
guests each year. With coast-to-coast locations, Red Roof has over 470
properties in the U.S. Red Roof is also expanding internationally to
Brazil, Canada, Thailand and Japan. The primary goal at Red Roof is to
provide customers a savings without sacrificing comfort. The brand has
been investing significantly to renovate and upgrade hotels nationwide
with sleek and modern NextGen (News - Alert)® redesign elements. The Red
Roof NextGen hotels feature updated, stylish and home-like interior and
exterior designs that demonstrate the Red Roof dedication to providing
customers with an affordable stay in a clean, comfortable and modern
room. The company is rolling out Red Roof PLUS+®, an enhanced
Upscale Economy® offering at a value price, committed to
"Adding More Wow to Your Stay!®". Nice Place. Nice Price®
is what every consumer can expect when they stay at any Red Roof
location; and because the company has a single brand in their portfolio,
Red Roof also offers franchisees One Brand. One Focus™. The Red Roof
loyalty program, RediCard®, is the richest in the industry
rewarding members with free nights with only 6,000 points, advance
notice of special offers, and complimentary bottled water each day of
their stay. Traveling with your pet? Don't forget that at Red Roof 'you
stay happy, pets stay free' as one well-behaved pet is welcome per room,
nationwide. The Columbus, Ohio based company has almost 3,000 employees.
For more information or reservations, call 800.RED.ROOF (800.733.7663)
or visit www.redroof.com.
About Ultimate Software
Ultimate is a leading provider of cloud-based human capital management
(HCM) solutions, with more than 30 million people records in the cloud.
Ultimate's award-winning UltiPro delivers HR, payroll, talent, and time
and labor management solutions that connect people with the information
they need to work more effectively. Founded in 1990, Ultimate is
headquartered in Weston, Florida, and employs more than 3,500
professionals. In 2016, Fortune ranked Ultimate #1 on its list of 10
Best Large Workplaces in Technology and #15 on its 100 Best
Companies to Work For list, the fifth consecutive year to be ranked
in the top 25. Ultimate was also ranked #1 on Glassdoor's list of 25
Highest-Rated Public Cloud Computing Companies to Work For, listed
#8 on Forbes' list of the 100 Most Innovative Growth Companies,
and ranked #1 in customer satisfaction in G2 (News - Alert) Crowd's Summer 2016 Core HR
Software Grid report, based on user reviews. Ultimate has more than
3,500 customers with employees in 160 countries, including Bloomin'
Brands, Culligan International, Feeding America, Major League Baseball,
Red Roof Inn, SUBWAY, Texas Roadhouse, and Yamaha (News - Alert) Corporation of
America. More information on Ultimate's products and services for people
management can be found at www.ultimatesoftware.com.
UltiPro is a registered trademark of The Ultimate Software Group, Inc.
All other trademarks referenced are the property of their respective
Follow Ultimate Software on Twitter (News - Alert): www.twitter.com/UltimateHCM
and on LinkedIn (News - Alert): http://linkd.in/UltimateHCM
View source version on businesswire.com: http://www.businesswire.com/news/home/20170203005071/en/
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