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Unify Square-Osterman Survey Finds Enterprises Overspend At Least $100,000 Per Year On Device Management for Unified CommunicationsBELLEVUE, Wash., Jan. 26, 2017 /PRNewswire/ -- Unify Square, the leading provider of software, consulting and 24x7 cloud managed services for Skype for Business, today issued the results of a new survey, "UC Device Management Report: The Need to Improve Enterprise Endpoint Monitoring and Control", conducted in partnership with Osterman Research. The findings reveal enterprises aren't adequately supporting IT in addressing challenges with unified communications (UC) endpoint device management, which is leading to significant overspending. According to the survey, more than 77% of organizations do not employ any software or services to help automate the management and provisioning of UC enabled devices. Instead, 42% of IT's total time spent on device management consists of manual troubleshooting, which in a 10,000 seat enterprise can add up to $100,000 of unnecessary spend. Given the expected growth in overall UC system adoption, the lack of tools to support device management will become a costly problem and lead to serious security and compliance implications. "The rate at which employees are hitting the pause button on their UC system adoption is accelerating. The relative simplicity of their smartphone devices versus UC complexity is a direct result of IT's struggle to effectively manage UC environments," said Scott Gode, chief product marketing officer at Unify Square. "Despite UC budget increases over the next three to five years, there's little wiggle room for mistakes and intense pressure to show ROI. As the overall usage of UC increases and the number and diversity of UC devices in the enterprise grows, device management will become a serious issue that can no longer be ignored. Both security and UC ROI is at stake." The following insights were identified by the survey: IT Still Struggles With Device Management Basics What IT Wants vs. What IT Gets Security, Compliance & ROI Implications "The significant proportion of spending on manual management activities points to a major opportunity to implement improved best practices and management tools to reduce UC device management expenditures," said Michael Osterman, founder and principal analyst at Osterman Research. "With cost and ROI being a huge consideration on the corporate agenda, making the investment to optimize UC device management becomes a no brainer. Doing nothing threatens to turn back the clock on the UC transformation, discouraging end users and diminishing productivity and ROI." The Unify Square-Osterman survey was conducted with members of the Osterman Research survey panel via an online survey in Winter 2016. To qualify, individuals had to be knowledgeable about device management in their organizations, specifically with regard to how devices are managed in their UC systems. The median number of employees and email users in the organizations surveyed was 1,500. To access the full report, click here. About Unify Square Headquartered in Bellevue, Washington, Unify Square also has offices in the United Kingdom, Germany, Switzerland, India, Australia and Singapore.
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/unify-square-osterman-survey-finds-enterprises-overspend-at-least-100000-per-year-on-device-management-for-unified-communications-300397128.html SOURCE Unify Square |