|[January 17, 2017]
Survey: More Than 75 Percent of Employees Are Using Unsanctioned Group Chat Tools
today announced the results of a survey that reveals that employees are
sharing sensitive company information using group chat tools that are
not officially sanctioned for use. The results show that of the survey
respondents who reported using group chat tools to communicate with
coworkers, the majority of respondents (76.8 percent) use unsanctioned
tools. Surprisingly, more individuals belonging to IT and leadership
groups reported using unsanctioned group chat tools than any other group.
The survey consisted of 600 full-time workers ages 21 and older who live
in the United States. Company sizes ranged from 50 employees or fewer to
500 employees or more, with 39.1% of respondents reporting they work for
a company with 50 employees or fewer, 33.6% reporting they work for a
company with 500 employees or more, and 27.1% reporting they work for a
company with 51-500 employees.
Key findings include:
Despite companies implementing an authorized group chat tool, many
employees are using unsanctioned tools.
Nearly half of survey respondents reported that they use group
chat tools to communicate with coworkers (47.8 percent).
Of this percentage, the majority of respondents always, often, or
sometimes use unsanctioned tools to communicate with team members
Of the population that uses unsanctioned group chat tools despite
having an officially sanctioned tool at work, nearly one quarter
wors in IT, and almost 15 percent work in leadership.
Employees use unsanctioned group chat tools because they are easier
and/or more fun to use than the authorized group chat tool their
Respondents indicated that they use unsanctioned tools because
they are easier or "more fun" to use (55.7 percent and 27.5
percent, respectively) than the group chat tools their company
Skype (News - Alert), iMessage, WhatsApp, Slack, Facebook Workplace, office
intranet messaging systems, Microsoft Teams, HipChat, Semaphor,
and others are among the group chat tools that respondents
reported using to communicate in the workplace.
Employees who share sensitive information on unsanctioned group
chat tools lack personal experience in security breaches or identity
The majority of respondents who use unsanctioned tools reported
that they share sensitive company information on these tools, such
as planning or strategic information, product-related information
and documents, customer information, and financial information
(59.2 percent, 52.4 percent, 43.4 percent, and 25.3 percent,
Most of these respondents (76.4 percent) reported that they have
not, to their knowledge, had their identity stolen or had an
online account compromised.
For the full survey results, visit https://spideroak.com/dist/pdf/WorkChatSurveyReport.pdf.
gives you control of your data online. The company's secure cloud backup
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View source version on businesswire.com: http://www.businesswire.com/news/home/20170117005614/en/
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