[January 13, 2017] |
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SOTI Unveils 2017 Mobile Retail Technology Trends at Retail's Big Show 2017
Retail's Big Show -In response to flat line retail sales growth,
innovative retailers are aggressively pursuing the omnichannel to create
a seamless shopping experience across all channels, including in-store,
online, mobile and social. They are exploiting the Internet
of Things (IoT) and deploying exciting new technology in-store while
empowering their "connected associates" with training and technology to
improve employee engagement and reduce turnover, as well as increasing
sales and customer satisfaction. According to an iSource Media 2016
report, retailers who know more sell 87 percent more.
SOTI
Inc., the world's leading provider of Enterprise
Mobility Management (EMM), today announced the 2017 mobile retail
trends it will discuss at the Retail's Big Show. In addition, SOTI (News - Alert) will
demonstrate its award-winning EMM solution, MobiControl 13.3, at Booth
#1343.
"Brick and mortar stores are increasingly investing in new mobile
technologies to draw customers to their stores and create a smooth
shopping experience," said SOTI spokesperson Oscar Rambaldini, Vice
President of Product Management at SOTI. "The connected associate can
easily service, upsell and assist customers with purchases and quickly
check them out to create the ultimate shopping experience."
SOTI identified the following mobile technology retail trends that will
enhance the connected associate's effectiveness and make an impact in
2017:
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New mobile devices - The connected associate will use a
number of mobile devices, including Bluetooth beacons, semi-ruggedized
devices, POS-capable tablet computers or smartphones, AR glasses with
integrated HD cameras, earpieces and microphones, wireless Bluetooth
wearable barcode scanners and wireless receipt printers to help
increase customer interaction, better manage inventory and provide
instant upsell opportunities.
-
Better supply chain visibility - More retailers will
provide store locators with the ability to check in-store
availability. Customers can search online from their home, on the road
with their mobile device or in-store using a self-service kiosk. When
the product is located, the shopper can reserve the product, or
purchase the product online and then pick it up at the nearest store.
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IoT comes of age - Retail
has always been at the cutting edge of technology adoption and this
trend is expected to accelerate as the IoT takes over. For example,
companies are pilot testing UAVs (drones) and UGVs (robots) for
last-mile delivery; others will employ Virtual Reality to deliver a
virtual show room or an interactive product walkthrough.
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Wearables simplify stock management - The easier it is to scan
products and place them on the shelves, the more accurate the store
inventory. Wearable "ring" scanners are easy to wear and use Bluetooth
to interface with the associates tablet. Augmented reality glasses
(smart glasses) make it easy to follow a planogram and restock a
store's shelves.
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New life and purpose for established mobile technologies -
Self-service kiosks, mobile point of sale (mPOS) and digital signs
will continue to automate the in-store shopping experience and reduce
operation costs. While tablets embedded in shopping carts and smart
shelves using RFID will create new uses for reliable technologies.
-
Data security gets a boost with new technologies - New retail
technologies such as EMV chip cards as well as contactless and
peer-to-peer payments are a tremendous benefit to shoppers from a
convenience and security perspective. In addition to securing payment
information, customers are keen on keeping their personal data
private. All new technology needs to be properly configured and locked
down to mitigate data breaches.
As new endpoints, like simple sensors or complex systems like drones and
robots, are introduced, full lifecycle management will become more
important. Keeping track of all these new devices, making sure they are
up-to-date and working properly is vital for their successful deployment.
To learn more about the latest retail mobile and IoT trends download
SOTI's "The
Connected Associate" white paper.
Additional Media Resources:
Retail E-Book - Make
Every Day a Cyber-Monday
About SOTI Inc. SOTI is the world's most trusted provider of
Enterprise Mobility Management (EMM) solutions, with more than 17,000
enterprise customers and millions of devices managed worldwide. SOTI's
innovative portfolio of solutions and services provide the tools
organizations need to truly mobilize their operations and optimize their
mobility investments. SOTI's flagship product, MobiControl, allows
enterprises to enable, optimize and secure their mobile workforce across
all platforms to support corporate-liable and Bring Your Own Device
(BYOD) policies. SOTI extends secure mobility management to provide a
total, flexible solution for comprehensive management and security of
all mobile devices and connected peripherals deployed in an
organization. As an active member of the AppConfig Community, SOTI is
bringing its enterprise mobility management and IoT vision to build
industry standards. For more information, visit www.soti.net.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170113005235/en/
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