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Dell EMC Launches ProDeploy Client SuiteHOPKINTON, Mass., Jan. 10, 2017 /PRNewswire/ -- News Summary:
Full Story: Dell EMC today announced the launch of ProDeploy Client Suite, enabling customers to deploy PCs with greater speed, less effort and increased control. With three different service levels, training and certification, customers have the flexibility to choose the specific service to meet their needs. IDC research shows that organizations partnering with desktop deployment providers can realize significant cost savings, deploy systems faster and deliver a better end user experience.2 With ProDeploy Client Suite, customers can trust Dell EMC and partner experts to lead all aspects of their deployment from planning, configuration and installation to data migration and knowledge transfer. Customers are assigned an engagement manager as a single point of contact to manage the deployment and receive access to TechDirect, a self-service portal for configuration and status updates whenever they want. Addressing needs from the simple to the complex, the suite has three offers that align to common deployment scenarios. "Our differentiated services are a big reason customers buy from Dell. ProDeploy Client Suite provides IT managers the flexibility to outsource time-consuming deployment tasks that divert IT staff from more critical initiatives," said Jeff Clarke, Dell vice chairman, Operations and president, Client Solutions Group. "They can now focus on delivering a great end-user experience and increase productivity by putting a fully- configured system in their employees' hands." ProDeploy Client Suite:
Expertise and automation make a difference: Highly-trained Dell EMC and partner experts equipped with innovative, robust tools deliver the ProDeploy Client Suite to shift the deployment experience from labor-intensive to light-touch. From day one, customers are assigned an engagement manager who handles every aspect of the deployment – monitoring activity, coordinating resources and providing assistance with any issues or questions. Deployment projects are set up and managed through TechDirect, a self-service portal that allows customers and partners to easily and confidently direct deployment projects, from defining the scope, to making changes, to configuring systems or checking status. Projects can be executed faster and with less risk of mistakes, making the entire engagement more efficient and effective. The ProDeploy Client Suite also fully enables Dell EMC channel partners with a framework designed to supplement their capabilities, grow services revenue and deliver the best possible deployment experience to their customers. Partners have the flexibility to resell or co-deliver deployment services. With training and certification accessed through TechDirect, partners who attain the Deployment Services Competency by passing the corresponding exam gain access to Dell EMC methodologies and tools while becoming eligible to co-deliver ProDeploy Plus and ProDeploy. Availability: ProDeploy Client Suite is available for Dell Latitude, OptiPlex and Precision systems across 70 countries. For more details on service availability, visit the ProDeploy website. Analyst Quote: Patrick Moorhead, founder, president & principal analyst, Moor Insights & Strategy Additional Resources:
Dell EMC Dell EMC, a part of Dell Inc., enables organizations to modernize, automate and transform their data center using industry-leading converged infrastructure, servers, storage and data protection technologies. This provides a trusted foundation for businesses to transform IT, through the creation of a hybrid cloud, and transform their business through the creation of cloud-native applications and big data solutions. Dell EMC services its customers – including 98% of the Fortune 500 – with the industry's broadest, most innovative infrastructure portfolio from edge to core to cloud. 1Based on May 2016 Principled Technologies Report commissioned by Dell. Testing results extrapolated from a 10-system deployment to project time savings for larger deployment compared to in-house manual deployment. Actual results will vary. Full report: http://bit.ly/2hgCBrO To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/dell-emc-launches-prodeploy-client-suite-300388063.html SOURCE Dell EMC |