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Is your brand listening?Turn real-time media channel insights into communications action plans TORONTO, Nov. 30, 2016 /CNW/ - Brands are locked in a continuous struggle to be heard above the noise created by other brands, the daily news cycle and trending topics online. While many deduce that making oneself heard is about being louder than everyone else, Cision's Global Content Strategist, James Rubec explains, "Being the loudest doesn't make you the most influential. Audience insights do." Understanding the trends and conversations happening from a broad scale down to a particular topic or keyword is crucial to getting communications right: it allows brands to create content, engage customers and potential customers as well as secure earned media mentions. Listening allows us to learn. When brands listen, they uncover actionable insights that will not only inform communications objectives but business outcomes, too. "A campaign is only as valuable as the insights its messaging is based on," says Rubec. Here are three things that listening can help your organization to do:
How can brands become effective listeners? CNW examined the power of listening and shared its findings in a new whitepaper, released today called, istening: Turn real-time media channel insights into communications action plans. The paper shares the fundamentals of any social listening program together with specific examples of what your organization or brand should listen for online and in particular, among its existing audience. Supplemented with real-world examples, this whitepaper details how the Regional Municipality of Wood Buffalo in Northern Alberta and the NHS in England have both benefited from social listening campaigns that save money and achieve communications objectives, but in the case of Fort McMurray, can also save lives. Find out:
Knowing where and when to strike up a valuable conversation will ensure your brand's voice is the one that is heard clearly above the rest. Download this free whitepaper and get started on building a social listening program for your brand today. About CNW Group About Cision: SOURCE CNW Group Ltd. |