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Small/Mid-Size Businesses Admit Paper Processes Waste Time - 8 out of 10 Pledge to Change in 2017More than 80 percent of small/mid-size businesses (SMBs) want to cut paper out of the way they invoice, report financials, manage legal and human resource forms, and handle other time consuming processes, according to a Xerox survey. The survey of more than 1,000 companies in the United States, United Kingdom, France and Germany shows respondents expect to make the change during the next 12 months. Nearly half (46 percent) of respondents confirmed that a significant amount of time is wasted on paper-intensive processes and 6 out of 10 view this as having a major impact on their bottom line. SMBs in Germany (51 percent) and the United States (50 percent) cited they spend the most time, followed by the United Kingdom (43 percent) and France (37 percent). As SMBs prepare to digitize their paper processes, most will turn to experts for recommendations since only 1 in 5 respondents are aware of existing paper-free solutions in the market. The study shows that 47 percent will go to an office equipment dealer, 1 out of 4 will look to their IT reseller and 37 percent will turn to the product manufacturer. "Change can be overwhelming for SMBs, but there are many ways to evolve in the right direction," said John Corley, president, Channel Partner (News - Alert) Operations, Xerox. "As SMBs embark on their digitization journey, it's important to understand how technology - such as apps on printers and managed print services - can support their vision and strategy to achieve successful digital transformation." Priorities driving business decisions The survey, conducted by independent market research firm Coleman Parkes Research, shows increasing productivity as a top priority for SMBs, along with growth and reduced printing costs. Other findings include:
In addition to focusing on digitization and automation, SMBs are also exploring other areas to improve productivity, including:
Survey methodology 1,021 SMBs with annual revenue ranging from less than $6 million to more than $305 million took part in a detailed online survey completed in September 2016. The "2017 Office Productivity Trends to Improve the Bottom Line" survey was completed by independent third-party Coleman Parkes Research and commissioned by Xerox. Respondents were senior business managers in operations, finance and IT, along with small business owners. The SMBs taking part had between 50 and 1,000 employees, and were based in the United States, United Kingdom, France and Germany. 293 companies took part from the United States. About Xerox Xerox is helping change the way the world works. By applying our expertise in imaging, business process, analytics, automation and user-centric insights, we engineer the flow of work to provide greater productivity, efficiency and personalization. Our employees create meaningful innovations and provide business process services, printing equipment, software and solutions that make a real difference for our clients and their customers in 180 countries. On January 29, 2016, Xerox announced its plans to separate into two independent, publicly traded companies - Xerox Corporation, which will be comprised of the company's Document Technology and Document Outsourcing businesses, and Conduent Incorporated, a business process services company. Learn more at www.xerox.com. 1 CSI, Dun & Bradstreet (News - Alert), Harte-Hanks, Xerox Analysis, IDC Note: To receive RSS news feeds, visit https://www.news.xerox.com. For open commentary, industry perspectives and views visit http://twitter.com/xerox, http://www.linkedin.com/company/xerox, http://simplifywork.blogs.xerox.com, http://www.facebook.com/XeroxCorp, http://www.youtube.com/XeroxCorp. Xerox®, Xerox and Design® and ConnectKey® are trademarks of Xerox in the United States and/or other countries. Conduent is a trademark of Xerox Business Services, LLC in the United States and/or other countries. Prices, features, specifications, capabilities, appearance and availability of Xerox products and services are subject to change without notice. View source version on businesswire.com: http://www.businesswire.com/news/home/20161020005263/en/ |