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Six Ways to Scale Your Customer Service OperationsDENVER, Oct. 13, 2016 /PRNewswire/ -- Customer service outsourcing is a great way to improve the overall health of a business. Not only does it help elevate the customer experience, reduce service costs, and provide the flexibility and scalability that is so important in today's business environment, but also gives organizations the opportunity to spend more time focusing on their core business. With all those benefits, it's no surprise that so many business leaders are turning to outsourcers for help managing their customer service operations. Trying to determine exactly which model to implement – offshore, onshore, at-home, or a combination of them all – can be overwhelming. In this month's issue of TeleTech's eNewsletter, Dialogue, learn how to choose the best outsourcing solution for your business – and your customers. The October issue includes:
The Dialogue eNewsletter is published 12 times a year and has been designed to inspire customer experience excellence. Each issue contains the best customer-centric thought leadership and in-depth research articles. Click here to subscribe. ABOUT TELETECH
Logo - http://photos.prnewswire.com/prnh/20140717/127860 To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/six-ways-to-scale-your-customer-service-operations-300344505.html SOURCE TeleTech Holdings, Inc. |