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Deloitte Digital Enhances Patient Engagement Digital CapabilitiesSAN FRANCISCO, Oct. 4, 2016 /PRNewswire/ -- Deloitte Digital today announced the release of Patient Connect™ 3.0 with enhanced capabilities from ConvergeHEALTH – a Salesforce Fullforce Solution for patient engagement for life sciences companies. The enhancements are designed to provide advanced patient journey management, wearables and CTI integration, and additional features to streamline engagement between life sciences companies and patients on their therapies. In this age of the customer, everyone and everything is becoming more connected. With Deloitte Digital launching a Salesforce Fullforce Solution, customers can benefit from the organization's deep experience in health care. This tested solution can provide faster and more predictable deployments for our customers, empowering them to connect with their patients in entirely new ways. "These new capabilities illustrate Deloitte Digital's continued dedication to bridging the digital gap in the health care industry, allowing for more personalized care, informed decision-making and improved health outcomes," said Chris Zant, principal, Deloitte Consulting LLP and Deloitte Digital and Patient Connect leader. "Now, rather than inhibiting operational excellence by sorting through numerous data silos, life science professionals can easily access real feedback to keep patients connected to the ever-changing health care ecosystem." New enhancements include:
The Patient Connect platform is designed to allow life sciences companies to connect with patients and deliver better results. Additional potential benefits include:
"Patient Connect differentiates itself from other patient engagement offerings by delivering client solutions that are supported by Deloitte Digital innovation and powered by the development acumen of ConvergeHEALTH by Deloitte," said Doug Shoupp, principal, Deloitte Consulting LLP and national managing director, Deloitte Products & Solutions. "This release reflects the pioneering work we're doing to drive innovation that delivers value for our clients." "Deloitte Digital's Patient Connect™ 3.0 from ConvergeHEALTH will help life sciences companies connect with their customers in entirely new ways," said Kori O'Brien, senior vice president, Partner Marketing & Solutions, Salesforce. "By working closely with Deloitte Digital, a Salesforce Fullforce Solution Partner, we help our customers benefit from our proven industry expertise with Salesforce's Customer Success Platform." "The pharmaceutical industry is evolving at a rapid pace with an increasingly high level of personalized engagement between patients and contact center agents required to support positive patient outcomes," said Mike Burkland, president and CEO, Five9. "We are thrilled to work with Deloitte to offer this innovative solution that delivers valuable patient data which better informs the contact center agent so they can deliver the best possible experience for those patients." For more information on Patient Connect visit the Deloitte Digital booth number 905 in the Cloud Expo at the Salesforce Dreamforce Conference Oct. 4-7, 2016. Join Deloitte Digital for a presentation on the future of patient services with Lilly at Dreamforce on Tuesday, Oct. 4, 2016, at 4 p.m. PDT. Additional details available on the Deloitte Patient Connect website. Salesforce Fullforce Solutions Deloitte's Global Alliance with Salesforce About ConvergeHEALTH by Deloitte About Deloitte Digital Visit www.deloittedigital.com or follow us on Twitter @DeloitteDIGI_US or @DeloitteDigital. About Five9 Salesforce, Fullforce and others are trademarks of salesforce.com, inc. As used in this document, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. Logo - http://photos.prnewswire.com/prnh/20160614/379253LOGO
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/deloitte-digital-enhances-patient-engagement-digital-capabilities-300338931.html SOURCE Deloitte Digital |