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Helpshift, the World's First In-App Customer Support Platform, to Exhibit & Speak at DREAMFORCE 2016SAN FRANCISCO, Sept. 30, 2016 /PRNewswire/ -- WHAT: Helpshift, the pioneers of in-app mobile customer service will be at Dreamforce 2016 to share their vision on the future of customer service in an era of live chat, big data and changing consumer behavior. Tushar Makhija, Vice President of Business Development, will be speaking at Developer Theater in Moscone West on October 4th at 2:30pm about how Helpshift's proactive customer care solution improves customer experience for businesses large and small. Also, Makhija will discuss how businesses can fully integrate Helpshift in to Salesforce Service Cloud. Logo - http://photos.prnewswire.com/prnh/20160929/413596LOGO WHY: In the age of mobile apps and connected devices, companies should consider shifting away from traditional service channels (email, phone) to native chat and self-service channels that users prefer. Helpshift is deployed on over 2 mobile devices worldwide and knows this firsthand. The Company has experience in working with very large scale mobile application providers like Supercell, Microsoft, Honeywell, and Western Union to improve their in-app experience through self-service FAQs, messaging, in-app surveys and more to reduce tickets and customer churn. Visit Helpshift's booth or Developer Theater, as stated above, to learn how proactive support is valuable for any company with a Mobile App or connected devices. WHERE: Helpshift will exhibit in Moscone West from October 4th -7th Booth 17 in the Developer Foest. Additionally, Tushar Makhija, Vice President of Business Development, session will lead a Dreamforce 2016 session on Tuesday October 4th, 2:30-3pm in Moscone West, Developer Theater. Here's a link to learn more: goo.gl/M4InVv WHO:
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WHAT IS HELPSHIFT? HASHTAGS: #DF16, #Helpshift, #CareEverywhere Press Contacts: Nicole Rodrigues Tiffany Woo This content was issued through the press release distribution service at Newswire.com. For more info visit: http://www.newswire.com To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/helpshift-the-worlds-first-in-app-customer-support-platform-to-exhibit--speak-at-dreamforce-2016-300337143.html SOURCE Helpshift |