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Genesys to Address Contact Center Move to the Cloud in August 31 WebinarGenesys (News - Alert) (www.genesys.com), the market leader in omnichannel customer experience and contact center solutions, is hosting a live webinar on August 31 that examines the latest research on moving contact centers to the cloud. Joining the 60-minute discussion is a guest speaker, the distinguished expert Art Schoeller of Forrester Research (News - Alert). As lead author of the July 2016 Forrester report "Increase Customer Service Agility With Cloud Contact Centers," he will share insights on the latest forecasts and key drivers associated with moving to a cloud contact center.
About Genesys Genesys, the world's #1 Customer Experience Platform, empowers companies to create effortless omnichannel customer experiences, journeys, and relationships. For over 25 years, we have put the customer at the center of all we do and passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 customers in 120 countries to orchestrate over 25 billion contact center interactions per year in the cloud and on-premises. For more information, visit www.genesys.com. Connect with Genesys via Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog.
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