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Stafford County, Virginia's, myStafford Customer Portal Receives National Award
[August 16, 2016]

Stafford County, Virginia's, myStafford Customer Portal Receives National Award


Stafford County, Virginia, continues to gain national acclaim for its myStafford Customer Portal. The online bill presentment, payment, and business E-Filing solution was recognized as an innovative county government initiative by the National Association of Counties (NACo) with a 2016 Achievement Award in the Information Technology category. Since 1970, the annual Achievement Awards Program has recognized innovative county government initiatives across the country in 21 different categories.

The myStafford Customer Portal is a one-stop e-billing and payment website for citizens and E-Filing and payment service for businesses to file and pay business fiduciary taxes online.

"We are extremely proud that our customer portal has been recognized once again," said Laura Rudy, Stafford County Treasurer. "The myStafford Citizen Portal is a unique and evolving solution that has become a defining element of Stafford County eGovernment."

The myStafford Portal has been providing convenience to the citizens and businesses of Stafford County since 2013 offering online billing and payment services for utilities, real estate taxes, and personal property taxes. A newly integrated E-Filing service for businesses also provides a secure, mobile-friendly way for businesses operating within the county to e-file monthly fiduciary remitances for meals tax, transient occupancy tax, consumption and utility taxes, and quarterly fiduciary remittances for short term rental tax online.



"Now with business E-Filing, the myStafford Customer Portal is helping to create a new standard for interdepartmental collaboration," said Scott Mayausky, Commissioner of the Revenue. "Achieving national recognition highlights our shared commitment to serving our constituents through a quality online experience."

The self-service portal has won numerous awards and peer recognition, including the Virginia Governor's Technology Award for Innovative Use of Technology in 2014, a 2015 Virginia Government Finance Officers Association Innovations Award, and a 2015 StateScoop 50 Award receiving Innovation of the Year honors.


The myStafford Portal and E-Filing service are products of a partnership between the Stafford County Treasurer, the Stafford County Commissioner of the Revenue, Stafford County Utilities Department, and Virginia Interactive, part of the NIC (News - Alert) family of digital government service providers, making life more convenient and simple for the citizens and businesses of the Commonwealth of Virginia.

About Virginia Interactive

Virginia Interactive, LLC, a wholly owned subsidiary of NIC, is the driving force behind over 50 state agency and local online services, mobile applications, and secure payment processing solutions throughout the Commonwealth of Virginia. For over 18 years, Virginia Interactive's digital government solutions have helped make government more convenient and simple for citizens of the Commonwealth while driving time savings and operational efficiencies for government. https://vi.virginiainteractive.org

About NIC

Founded in 1992, NIC (NASDAQ:EGOV) is the nation's leading provider of innovative digital government solutions and secure payment processing, which help make government more accessible to everyone through technology. The family of NIC companies provides digital government solutions for more than 4,500 federal, state, and local agencies in the United States. Forbes has named NIC as one of the "100 Best Small Companies in America" six times and the company has been included four times on the Barron's 400 Index. Additional information is available at http://www.egov.com.


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