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Need to Enhance Quality of Software Design Impacting the Global Outsourced Software Testing Market Until 2020, Says TechnavioTechnavio's latest report on the global outsourced software testing market provides an analysis on the most important trends expected to impact the market outlook from 2016-2020. Technavio defines an emerging trend as a factor that has the potential to significantly impact the market and contribute to its growth or decline. Amit Sharma, lead analyst from Technavio, specializing in research on IT professional services sector, says, "Quality assurance and testing, a part of outsourcing, is optimum for companies looking to improve their production application quality, and reduce errors and risks through testing. With the rise in some global IT outsourcing agreements, we expect companies to aggressively seek outsourcing QA and testing as a part of the independent validation and acceptance phase." The need to enhance quality of software design itself - more than enhancing the software quality post the development phase - is stimulating the growth of the software testing market. The goal is to achieve cost-efficiency, attain operational efficiency, and meet expected software quality standards. These goals are driving the need for outsourcing software-testing functions. The demand for testing professionals, especially in the cost-effective regions, such as APAC, is high. Companies investing in testing are contributing significantly to the functional testing over non-functional testing. The top three emerging trends driving the global outsourced software testing market according to Technavio ICT research analysts are:
Shift to business outcome-based metrics Over the past five years, industries such as telecom, automotive, manufacturing, and BFSI, have been increasingly shifting to business outcome-based metrics. Software vendors offer outcome-based pricing models to clients that guarantee pricing levels benchmarked to service performance. These types of models are offered to clients that have long-term relationships with the company, and where testing services have reached a stage in which outcome criteria can be defined clearly. "Outcome-based services include the impact on end-customer satisfaction, revenue of clients, time-to-market, and test life cycles. TaaS or testing as a service is quickly growing in popularity as it meets the requirements of the evolving IT landscape dominated by cloud, big data, and mobility technologies," according to Amit. Industry-specific testing service offerings Recent developments have pushed companies to align testing services into vertical specializations called as verticalization. Over the past five years, verticalization has been gaining ground among testers. Now, testing companies have dedicated teams for specific verticals. This helps operators to gain domain expertise over a period, and some clients consider this more valuable. Infosys (News - Alert) offers testing services through various specialized practices, such as healthcare validation and testing practices, insurance validation and testing practices, and retail validation and testing practices. In the telecom sector, consumers are increasingly using location-based service apps for their day-to-day activities. These services help them find nearby places, such as restaurants and coffee shops or book a cab. In airports, passengers can check flight schedules and status. In addition, these apps can help locate nearby clinics, hospitals, and doctors. Automation of software testing process Manual software testing is a tedious and time-consuming process. Testers using automated testing systems may not stay in proximity with the system all the time. They only need to conduct analysis on completion of the entire testing process. Automating tools and choosing the right tools are imperative for the success of any automation. "Unlike manual testing, automated software testing focuses on the product quality from the initial phase of software development to product delivery. It reduces the time spent on the entire testing process. For an automated system that is accurately designed, a test code written once can be used for a lifetime with minimal maintenance. The market for automated software testing solutions will likely spur software vendors to provide both product and business values," asserts Amit. The other prominent vendors are as follows:
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