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Wittgen Joins Promapp as Chief Customer Officer
[June 15, 2016]

Wittgen Joins Promapp as Chief Customer Officer


As part of its continued global growth, including its recent expansion in the U.S. and entry into the European market, Promapp Solutions - an industry-leading provider of cloud-based business process management (BPM) software for creating and managing business processes online - has named Ralf Wittgen to be the company's Chief Customer Officer.

In his new role, Wittgen, an industry veteran with extensive experience in building and running professional services organizations worldwide, will focus on helping Promapp customers gain incremental value from their BPM services.

"Ralf is passionate about client services, and will bring that passion and his tremendous experience in building and growing services teams to Promapp and its customers globally," says Ivan Seselj, CEO of Promapp Solutions.

"Ralf has a proven track record, thriving in multi-cultural, worldwide operations, so he will obviously be playing a critically important role in defining our service strategy and ensuring the success of our customers as we continue our global expansion," Seselj continues.

Building on successful growth in Australia and New Zealand that earned them a placement in the 2015 Deloitte (News - Alert) Asia Pacific Tech Fast 500, Promapp opened its first U.S. office in San Francisco in 2015 in what Seselj termed "the next step in Promapp's steady international expansion strategy." The company has solidified its presence in the U.S. with a number of recent client additions, including MorganFranklin Consulting, LLC and MSI (News - Alert) Global Talent Solutions, and, buoye by its success there, has recently entered the European market.



Wittgen has more than 20 years of experience in managing professional services teams in Germany, the U.S., and New Zealand, providing consulting, implementation, training, and support services for a wide range of content management systems.

With a solid foundation in project management, software engineering, and release management, combined with experience in pre-sales and product management, Wittgen comes to Promapp after serving as Vice President of Professional Services & Customer Support at Author-it, a purpose-built component authoring solution which helps life sciences companies leverage information to meet business needs.


Wittgen also previously served as Project Manager with two German companies, Untersee GmbH and Tanner AG. He began his career as a Technical Author with Swiss company INCOS.

With a 12-year history of offering mature and internationally proven business process mapping software to support quality assurance, risk management, business continuity and continuous improvement in line with ISO, Six Sigma, and Lean principles, Promapp already numbers such marquee names as Coca-Cola Amatil, Genesis Energy, Toyota Financial Services, McDonalds, and Ricoh (News - Alert) among its clients.

For more information about Promapp Solutions, visit www.promapp.com/

About Promapp

Established in 2002 and headquartered in Auckland, New Zealand, Promapp Solutions works with hundreds of organizations worldwide to foster a thriving business improvement and process management culture.

Promapp's cloud-based business process management (BPM) software makes it easy to create, navigate, share, and change business processes, including quality assurance, risk management, human resources, and business continuity. Providing an intuitive online process repository, an integrated process mapping tool, and a process improvement toolset, Promapp's proprietary software supports the development of smarter and safer ways to work, while encouraging sharing of information by operational teams rather than limiting it to process analysts and technical specialists.

Promapp's wide range of public and private sector customers include: Air New Zealand, Coca-Cola Amatil, Genesis Energy, Toyota Financial Services, Ricoh Australia, McDonalds, Audi Australia and the Department of Justice, Victoria.


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