TMCnet News
Deltek Recognized as a 2016 Confirmit ACE Award Winner
HERNDON, Va., May 26, 2016 /PRNewswire-USNewswire/ -- Deltek, the leading global provider of enterprise software and information solutions for project-based businesses, recently announced that it has been awarded a 2016 Confirmit ACE (Achievement in Customer Excellence) Award. The accolade demonstrates Deltek's outstanding commitment to Customer Support and marks the 9th year that Deltek has been recognized for outstanding customer support satisfaction with a prestigious ACE Award.
The Confirmit ACE Awards program celebrates outstanding achievement in delivering an outstanding customer experience. Receiving a Confirmit ACE Award demonstrates the recipient's rigorous application of Voice of the Customer processes and its outstanding performance as measured by those procedures. An elite group of Confirmit clients qualified for an ACE Award. Deltek earned the Confirmit ACE Award not only for its high customer satisfaction scores, but also because achieving world-class customer satisfaction and delivering an optimal customer experience are ingrained in Deltek's culture. "Being recognized with the Confirmit ACE Award for nine straight years is quite an achievement for Deltek," said Brian Daniell, SVP of Customer Care at Deltek. "Our global Customer Care team is a critical component of Deltek's success – our team helps over 22,000 customers and millions of users around the globe get the support they need at any given time. We rely on our support team to focus on delivering the best experiences possible – and year after year, they deliver. This award is further evidence of our team's continued commitment to customer satisfaction, and on behalf of everyone at Deltek, I'm honored to acept this award." "As a 2016 Confirmit ACE Award winner, Deltek has demonstrated a genuine commitment to listening to its customers in an effort to better understand their needs and drive positive change across the business," said Henning Hansen, President and CEO of Confirmit. "We continue to be impressed with the caliber of entries we receive each year and are delighted to honor those undertaking exceptional customer experience activities." Tweet this: For 9th year in a row, @DeltekCustCare named Winner of the @Confirmit ACE Awards! Congrats @Deltek! http://ow.ly/23ee300BLxs About the Confirmit ACE Awards About Confirmit Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora, British Airways, British Standards Institution, Cross-Tab, Dow Chemical, GfK, GlaxoSmithKline, GMO Research, JTN Research, Keep Factor, Morehead Associates, Nielsen, Research Now, RONIN, RS Components, Sony Mobile Communications, Swisscom and The Wellcome Trust. Visit www.confirmit.com for more information. About Deltek Follow us on Twitter @Deltek or fan us on Facebook at www.facebook.com/deltekinc Deltek Contact: Logo - http://photos.prnewswire.com/prnh/20160406/352355LOGO
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/deltek-recognized-as-a-2016-confirmit-ace-award-winner-300275676.html SOURCE Deltek |