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HDI Delivers 12 Industry Awards Honoring Top Technical Support Professionals and TeamsCOLORADO SPRINGS, Colo., April 14, 2016 /PRNewswire/ -- HDI, the first membership association and certification body created for the technical support industry, announced the winners of the 2016 HDI Industry Awards. Each year, these awards are given to the individuals, teams, and organizations that have enhanced the image of the technical service and support industry through exceptional leadership, vision, innovation, and achieving the highest standards of quality and customer satisfaction. Recipients were announced during the HDI 2016 Conference & Expo in Orlando. To learn more about the HDI Industry Awards, visit: www.ThinkHDI.com/Awards. Judging panels reviewed more than 350 submissions for twelve award categories. Judging panels were comprised of distinguished and expert judges tasked with selecting the industry's top volunteers, industry luminary, team, manager, analyst, desktop support technician, and local HDI chapter officer. ….and the recipients are: HDI Hall of Fame – New in 2016 HDI Ron Muns Lifetime Achievement Award HDI Team Excellence Award* HDI Manager of the Year* HDI Analyst of the Year* HDI Desktop Support Technician f the Year* HDI Local Chapter Officer of the Year *Award sponsored by Robert Half Technology. HDI CSAT Elite 50 – #1 Top Ranked Support Center The HDI CSAT Elite 50 is a program that celebrates top performing support centers around the world. These support centers are ranked based on customer satisfaction survey responses gathered by the HDI Customer Satisfaction Index (CSI) Service, an independent, third-party tool that tracks and trends customer satisfaction. For more information on each award recipient, visit: http://www.thinkhdi.com/landing/2016-award-winners "It is such a thrill for HDI and Robert Half Technology, our premier awards sponsor, to recognize our finalists and honor our recipients each year," says Leslie Cook, HDI's director of membership. "Always a highlight of an already amazing conference experience, the 2016 award presentations honored twelve truly deserving recipients. The value they each bring to their organization and to our community is incalculable and we wish them continued success as they strive to advance the mission of the tech support industry." For additional highlights from the 2016 HDI Conference & Expo, visit hdiconference.com/photos. About HDI About Robert Half Technology Contact: Logo - http://photos.prnewswire.com/prnh/20130109/SF38988LOGO
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/hdi-delivers-12-industry-awards-honoring-top-technical-support-professionals-and-teams-300251801.html SOURCE HDI |