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TeleTech Launches Open Enrollment Resource Center to Help Health Insurers Deliver Great Experiences to New MembersDENVER, Feb. 25, 2016 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of customer experience, engagement and growth solutions, has introduced a new resource center to provide healthcare companies with the tools they need to better prepare for open enrollment in an increasingly consumer-centric healthcare marketplace. These resources have been designed for insurers to successfully engage members before, during, and after the open enrollment period. "Healthcare consumers today are more demanding than ever before— many are digital natives and expect the same kind of service they receive from online retailers," said Pat McCaffrey, SVP, Healthcare Client Business Unit at TeleTech. "Being able to assist members quickly and efficiently in navigating the multichannel open enrollment experience has become an essential part of healthcare companies building long-term relationships with them." TeleTech's open enrollment resource center focuses on tools that help insurers deliver customer experience excellence to members. Main capabilities include:
The TeleTech open enrollment resource center is an essential guide for insurers to help their members navigate the multichannel open enrollment landscape and learn the value of their plan. To learn more, access the resource center here. ABOUT TELETECH
Logo - http://photos.prnewswire.com/prnh/20140717/127860 To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/teletech-launches-open-enrollment-resource-center-to-help-health-insurers-deliver-great-experiences-to-new-members-300226330.html SOURCE TeleTech Holdings, Inc. |