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Survey Discovers NETSCOUT Customers Slash Time and Costs to Fix Service Delivery ProblemsNETSCOUT SYSTEMS, INC. (NASDAQ: NTCT), a market leader in service assurance and cybersecurity solutions, today announced results from its customer survey through TechValidateTM, an independent researcher that generates and validates customer experience information. Data from the survey supports how NETSCOUT's continuous monitoring of traffic-based data and real time analysis to quickly locate service performance problems help customers navigate through digital disruptions to compete and innovate with confidence. This Smart News Release features multimedia. View the full release here: http://www.businesswire.com/news/home/20160210005322/en/ Highlights from the TechValidate "Voice of the Customer" survey include:
"Our customers did their due diligence and selected NETSCOUT's nGeniusONE® Service Assurance platform and ASI technology over the competition. The TechValidate results point to a broad range of customers who embarked on the journey of digital transformation, and are extremely pleased with how NETSCOUT is helping them innovate with confidence and achieve high value business outcomes," says Jim McNiel, chief marketing officer at NETSCOUT. ETSCOUT sent out a survey to hundreds of IT professionals from more than a dozen industries scattered across the globe using the TechValidate Software-as-a-Service (SaaS (News - Alert)) platform. The results were spectacular with customer satisfaction scores far exceeding the industry benchmark. Moreover, IT professionals surveyed have a strong propensity for recommending NETSCOUT solutions to colleagues. Based on the collected and validated data, NETSCOUT published customer testimonials, case studies, blogs, and infographics, all of which can be viewed here. The TechValidate survey results showcased how NETSCOUT customers use nGeniusONE and ASI technology for continuous monitoring and real-time analysis to deliver innovative business services and the highest quality user experience possible. Information Technology initiatives such as data center virtualization, Software-Defined Networking (SDN), cloud, BYOD and Unified Communications (News - Alert) results in greater complexity and more things that can go wrong in the service delivery environment. Hundreds of TechValidate proof points show how IT professionals, as Guardians of the Connected World, use NETSCOUT solutions to deliver exceptional service performance by reducing downtime risks.
About TechValidate
About NETSCOUT SYSTEMS, INC. ©2016 NETSCOUT SYSTEMS, INC. All rights reserved. NETSCOUT, the NETSCOUT logo, Adaptive Service Intelligence, Guardians of the Connected World and nGeniusOne are registered trademarks or trademarks of NETSCOUT SYSTEMS, INC., and/or its subsidiaries and/or affiliates in the USA and/or other countries. Third-party trademarks mentioned are the property of their respective owners. View source version on businesswire.com: http://www.businesswire.com/news/home/20160210005322/en/ |