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InsideSales.com Implements Coupa to Automate Processes and Generate Savings
[February 04, 2016]

InsideSales.com Implements Coupa to Automate Processes and Generate Savings


Coupa Software (News - Alert), a leader in cloud-based spend management, announced today that, after implementing Coupa's easy-to-use Procurement and Sourcing solution, InsideSales.com has brought substantially all of its spend under management in just three months by using Coupa.

With nearly 700 employees, InsideSales.com (News - Alert) is the leading cloud-based sales acceleration technology company. The Utah-based company reports savings across all spend that is transacted in the Coupa network, including savings of up to 31 percent on office supplies and up to 20 percent on rental cars. InsideSales.com also leverages the Coupa Advantage program to access pre-negotiated prices from suppliers that ultimately help generate the company's savings.

"Coupa has made it possible to collect spend data to make strategic category decisions and smarter category management," said Burke Hill, Director of Procurement at InsideSales.com. "Thanks to Coupa, we are able to break down categories and consolidate spend to reduce costs."

InsideSales.com reports that it will use savings generated through the Coupa platform to reinvest in ramping the company's overall business growth. So far, an average of 200-300 of its employees use the Coupa solution regularly and an average of 300-400 access it occasionally, Hill said.

"We have almost 700 employees and wanted everyone to have access to the tool, and Coupa's licensing structure helped make that possible," Hill stated. "Coupa's implementation was quick and easy, helping us achieve substantial spend under management only three months after the seamless deployment."

InsideSales.com rolled out the Coupa solution in October 2015 after conducting a thorough search for the ideal spend management platform, Hill said. The company only considered vendors ranked in the Gartner Magic Quadrant and the Forrester Wave Report, where Coupa was named a leader and awarded top scores, respectively. "The Magic Quadrant and Wave Report were big influencers in our decision-making process," Hill added.



InsideSales.com used 25 key criteria to help guide their selection process, which ultimately help them choose Coupa from among their two best choices, Hill said. The top criteria that helped in the selection process was that Coupa is completely a cloud-based solution. "We didn't want an on-premise solution," Hill said. Additional criteria included:

  • ability to integrate seamlessly with NetSuite (News - Alert)
  • ease-of-use for end-users and procurement teams
  • catalog capabilities
  • workflow/approval process
  • sourcing (RFP) function

Prior to Coupa, InsideSales.com lacked an easy way for its teams to find, request and get approvals quickly and effectively. "We outgrew our manual and rudimentary processes. There was no real supplier management being done," said Hill.


Hill noted the implementation of Coupa's Procurement and Sourcing solution was straight-forward with no delays, unlike his experience with most implementations in the past. "As long as we had our own homework assignments completed, the implementation from the Coupa side was seamless. It was like night and day compared to implementations in my past," said Hill.

InsideSales.com offers the industry's leading sales acceleration platform built on Neuralytics, a predictive and prescriptive self-learning engine that drives revenue growth by delivering an optimized experience for both salesperson and buyer. The platform fuels sales rep performance and provides buyer personalization with breakthrough innovations in predictive sales communications, engagement tracking, forecasting, rep motivation and hiring.

"By offering InsideSales.com a tool that is easy and intuitive to use, we are enabling the company to achieve widespread savings and adoption across their organization," said RJ Vissers, global vice president of planning and operations at Coupa. "With a partner like Coupa, InsideSales.com can achieve real, measurable customer success that will help drive the company's overall business value."

About Coupa Software

Coupa Software, a leader in cloud-based spend management, enables businesses everywhere to recognize bottom-line financial success via Savings-as-a-Service. CustomersĀ - small, medium and large - representing the Americas, EMEA, and APAC rely on Coupa to support business agility and reduce costs. Only Coupa provides an organic suite of true cloud spend management applications, including invoicing, procurement, expense management, sourcing and inventory, allowing customers to realize a return on investment that can start within a few months and grow continually. Learn more atĀ www.coupa.com.


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