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UXP Systems Selected by Cable & Wireless Communications to Implement Identity Driven Service Enablement Solution as Enterprise Wide Digital Experience LayerFlow ID Project to leverage MINT Digital Experience Engine to enable next generation identity across voice, video and cloud services in the Caribbean TORONTO, ON, CANADA -- UXP Systems, the leader in identity driven digital services enablement, announced today that Cable & Wireless Communications Plc (CWC), a full service communications and entertainment provider in the Caribbean and Latin America, has selected their MINT Digital Experience Engine to power next generation digital identity and enable a new world of digital service delivery for Flow, the Company’s retail brand across the Caribbean region. “In today’s changing world, managing the full digital user lifecycle is part of our Company’s strategy to expand our portfolio of services and be the leader in revolutionizing customer experiences across the Caribbean,” said Carlo Alloni, EVP Technology and Group CTIO, Cable & Wireless Communications. “By partnering with UXP Systems, we are further empowering our Flow customers by delivering, managing and simplifying a unified and personalized digital experience across all their services. We are very excited to be implementing a seamless single set of digital user processes that will power our transformation across voice, video and cloud services,” he added. “The digital user drives the internet, and the user managed capabilities they demand are becoming more and more robust every day. We are excited to be powering next generation digital identity for our innovative partners at Cable and Wireless,” said Gemini Waghmare, CEO of UXP Systems. UXP Systems’ Digital Experience Engine addresses the needs of digital users specific to cable and telecom operators by: Enabling new and comprehensive user journeys via User Lifecycle Management™ (ULM), enriching multiple legacy systems to digitally serve every individual user, seamlessly Federating disparate usernames and credentials into one single digital ID; allowing one ID to access CWC self-care, apps, and third party services Supporting flexible role management for household members and the delegation of access to services by entitled members to other digital users Mapping users to mobile devices for device-based login; supporting standards including the GSMA’s Mobile Connect™ Providing seamless and immersive integration to third party over-the-top, connected life and cloud services via an identity driven Service Gateway Capturing interaction data from any service or screen at the digital user level to personalize, enrich and monetize the experience By implementing Flow ID with User Lifecycle Management processes, CWC will be able to dramatically increase the penetration of their digital identity and further expand the portfolio of digital services available through it. Any prospect or customer in a CWC territory will be able to benefit from a single digital identity, with flexible onboarding, delegation, access and personalization options. “Operators are beginning to realize the importance of embracing a digital ID strategy across all of their service offerings as they transform to deliver a more digital service experience for their users,” said Mark Mortensen, Research Director and Practice Leader at Analysys Mason. “Projects like this that focus on the user lifecycle enable an Operator to strengthen its position in the digital value chain, creating a more intimate and loyal relationship with every digital user.” About UXP Systems UXP Systems’ Digital Experience Engine powers the digital user lifecycle as operators transform to a seamless, digital world of entertainment, communications, and connected life services. Their User Lifecycle Management™, Service Gateway and UXDR® Insight modules are transforming service experiences for operators like Cable & Wireless, Rogers Communications, TELUS and CenturyLink in order to simplify user journeys while unifying and personalizing access to digital services for every household user. UXP Systems’ Digital Experience Engine innovates above existing legacy systems to transform the user experience, enabling frictionless user registration and device on-boarding, new user acquisition models, delegated user access and individual user profiles across all screens and services. For more information, please visit http://www.uxpsystems.com/. For more information, please contact us at info(at)uxpsystems(dot)com | http://www.uxpsystems.com As a community-building service, TMCnet allows user submitted content which is not always proofed by TMCnet editors. If you feel this entry is of inferior quality or wish to report it for some reason, please forward the URL to "webedit [AT] tmcnet [DOT] com" with your comments. |