[December 01, 2015] |
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ThinkingPhones Announces Global Voice Integration with Skype for Business
ThinkingPhones,
an innovator in developing mobile-enabled, analytics-driven business
communications and the fastest growing unified communications as a
service (UCaaS) company globally, announced today that it has created an
out-of-the-box integration with Microsoft Skype (News - Alert) for Business, providing
Microsoft Skype for Business customers with a true cloud-based voice
integration that extends across the globe.
Microsoft Skype for Business offers limited voice capabilities,
currently supporting PSTN access within the U.S. The ThinkingPhones
integration with Microsoft Skype for Business goes several steps further
by providing a feature-rich alternative designed to meet the most
complex enterprise communications needs without losing the familiar look
and feel that end users are used to.
"Seamless integration of business communications tools, as well as
catering to the consumerization and 'appification' of the enterprise,
have become a top priority for enterprises today," said Michael
Affronti, Vice President of Product, ThinkingPhones. "The challenge has
been meeting the communication needs of today's users without forgoing
previous technology investments. ThinkingPhones' integration with Skype
for Business removes vendor juggling and adds a key business
communications component - PSTN - enabling users to make external calls
beyond the organization and connect with partners, colleagues, and
customers across the globe."
ThinkingPhones offers a single, global, business communications platform
that simplifies and unifies communications for end users while enabling
management to access real-time business intelligence needed to run the
businss. ThinkingPhones' latest integration with Skype for Business
offers:
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Cloud-based PBX (News - Alert), enabling calling to anywhere in the world. No
need to manage multiple voice carriers or deploy on-premise equipment.
ThinkingPhones offers a true cloud communications platform with a
globally distributed architecture and global calling capabilities to
anywhere in the world.
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Phone (News - Alert) service and local phone numbers globally with a localized
calling experience. In addition to global calling capabilities,
ThinkingPhones offers a local calling experience in several regions
across the globe.
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IP desk phone support. Leverage existing hardware investments.
The ThinkingPhones platform supports various models of Polycom and
Cisco (News - Alert) IP desk phones used in businesses today.
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Emergency calling (E911, E999, E112). Protect your end users
while complying with government regulations with ThinkingPhones'
regional emergency calling capabilities.
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99.999% uptime guarantee with built-in business continuity.
Ensure quality of service with the added benefit of built-in disaster
recovery at no additional cost.
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Interactive voice response (IVR) and call routing. Automated
call flows route calls based on predefined "rules" to ensure calls are
delivered to the intended recipient without manual intervention.
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Audio conferencing, video conferencing, and web collaboration.
Collaborate with colleagues, customers, and partners using audio
conferencing, video conferencing, and content sharing capabilities on
the ThinkingPhones conferencing platform.
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Pre-built integrations with enterprise applications. Take user
productivity to the next level. ThinkingPhones offers pre-built
integrations with enterprise applications, such as Salesforce.com,
Gmail for Business, and Zendesk, to further simplify the end user
experience while providing actionable analytics data to business
managers.
For more information, visit www.thinkingphones.com.
About ThinkingPhones ThinkingPhones, an innovator in
developing mobile-enabled, analytics-driven business communications,
seamlessly unifies voice, text, and conferencing services on a single
cloud platform. The company, a three-time Gartner (News - Alert) Magic Quadrant for
UCaaS "Leader," three-time Gartner Magic Quadrant for UCaaS "Visionary,"
and Frost & Sullivan UCaaS "Company of the Year," is the only unified
communications provider suited to deliver solutions that solve the
evolving collaboration challenges inherent in today's increasingly
mobile and social workforce. ThinkingPhones has locations in Boston, New
York, San Francisco, Palo Alto, Seattle, Ottawa, London, Amsterdam,
Portugal, Paris, Zurich, and Copenhagen. For more information, visit http://www.thinkingphones.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20151201005949/en/
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