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ThinkingPhones Announces Global Voice Integration with Skype for Business
[December 01, 2015]

ThinkingPhones Announces Global Voice Integration with Skype for Business


ThinkingPhones, an innovator in developing mobile-enabled, analytics-driven business communications and the fastest growing unified communications as a service (UCaaS) company globally, announced today that it has created an out-of-the-box integration with Microsoft Skype (News - Alert) for Business, providing Microsoft Skype for Business customers with a true cloud-based voice integration that extends across the globe.

Microsoft Skype for Business offers limited voice capabilities, currently supporting PSTN access within the U.S. The ThinkingPhones integration with Microsoft Skype for Business goes several steps further by providing a feature-rich alternative designed to meet the most complex enterprise communications needs without losing the familiar look and feel that end users are used to.

"Seamless integration of business communications tools, as well as catering to the consumerization and 'appification' of the enterprise, have become a top priority for enterprises today," said Michael Affronti, Vice President of Product, ThinkingPhones. "The challenge has been meeting the communication needs of today's users without forgoing previous technology investments. ThinkingPhones' integration with Skype for Business removes vendor juggling and adds a key business communications component - PSTN - enabling users to make external calls beyond the organization and connect with partners, colleagues, and customers across the globe."

ThinkingPhones offers a single, global, business communications platform that simplifies and unifies communications for end users while enabling management to access real-time business intelligence needed to run the businss. ThinkingPhones' latest integration with Skype for Business offers:



  • Cloud-based PBX (News - Alert), enabling calling to anywhere in the world. No need to manage multiple voice carriers or deploy on-premise equipment. ThinkingPhones offers a true cloud communications platform with a globally distributed architecture and global calling capabilities to anywhere in the world.
  • Phone (News - Alert) service and local phone numbers globally with a localized calling experience. In addition to global calling capabilities, ThinkingPhones offers a local calling experience in several regions across the globe.
  • IP desk phone support. Leverage existing hardware investments. The ThinkingPhones platform supports various models of Polycom and Cisco (News - Alert) IP desk phones used in businesses today.
  • Emergency calling (E911, E999, E112). Protect your end users while complying with government regulations with ThinkingPhones' regional emergency calling capabilities.
  • 99.999% uptime guarantee with built-in business continuity. Ensure quality of service with the added benefit of built-in disaster recovery at no additional cost.
  • Interactive voice response (IVR) and call routing. Automated call flows route calls based on predefined "rules" to ensure calls are delivered to the intended recipient without manual intervention.
  • Audio conferencing, video conferencing, and web collaboration. Collaborate with colleagues, customers, and partners using audio conferencing, video conferencing, and content sharing capabilities on the ThinkingPhones conferencing platform.
  • Pre-built integrations with enterprise applications. Take user productivity to the next level. ThinkingPhones offers pre-built integrations with enterprise applications, such as Salesforce.com, Gmail for Business, and Zendesk, to further simplify the end user experience while providing actionable analytics data to business managers.

For more information, visit www.thinkingphones.com.

About ThinkingPhones
ThinkingPhones, an innovator in developing mobile-enabled, analytics-driven business communications, seamlessly unifies voice, text, and conferencing services on a single cloud platform. The company, a three-time Gartner (News - Alert) Magic Quadrant for UCaaS "Leader," three-time Gartner Magic Quadrant for UCaaS "Visionary," and Frost & Sullivan UCaaS "Company of the Year," is the only unified communications provider suited to deliver solutions that solve the evolving collaboration challenges inherent in today's increasingly mobile and social workforce. ThinkingPhones has locations in Boston, New York, San Francisco, Palo Alto, Seattle, Ottawa, London, Amsterdam, Portugal, Paris, Zurich, and Copenhagen. For more information, visit http://www.thinkingphones.com.



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