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OpenSpan Continues Strong Momentum, Reports Record Q3 PerformanceOpenSpan Inc., an industry pioneer in automation and analytics solutions, reported record revenues for Trailing Twelve Months (TTM) and quarterly revenues ending September 31, 2015. TTM revenue increased 20 percent as compared to the previous TTM. Q3 2015 revenue increased 30 percent as compared to Q3 2014. In addition, revenue associated with big data analytics increased to 12 percent of quarterly revenue as compared to less than one percent of quarterly revenue in Q3 2014. During Q3 2015, OpenSpan (News - Alert) introduced its newest addition to the OpenSpan Intelligence portfolio. OpenSpan Workforce Intelligence changes the game in the back office and contact center by delivering a cloud-based application designed to equip operational leaders with new insights to better understand, manage and engage their workforce. Using OpenSpan Workforce Intelligence, organizations can gain a deeper understanding about how and where employees spend time performing work. OpenSpan Workforce Intelligence leverages OpenSpan's unique IP to collect a "day in the life" view of an enterprise's workforce and transform this data into insightful visualizations to help business leaders more effectively understand and manage the productivity, efficiency and technology challenges facing companies today. "Our record third quarter for 2015 indicates that the solutions we are delivering to enterprises across all industries are helping drive operational and financial perfrmance in these enterprises," commented Eric Musser, chief executive officer for the OpenSpan. "Our automation solutions are being deployed in large global organizations, many of which are building transformation programs centered on OpenSpan's technology." Additional Q3 growth was the result of accelerated delivery of innovations within the company's product portfolio that make deployments easier and provide a rapid time to impact. The newest expansions within the OpenSpan Automation suite - an agile desktop solution and interaction framework - enable organizations to deliver desktop automation solutions faster and with more pre-built configurations. OpenSpan's agile desktop solution includes pre-configured plug-in modules to quickly build 360-degree customer views, smart task bars, automated notes and audit logs from multiple systems. "Within every industry, companies are exploring ways to become more operationally efficient and customer centric," concluded Musser. "OpenSpan is uniquely positioned to help these organizations gain deeper insight into how employees work and the technologies they use. Having this visibility helps them quickly identify areas of improvement and apply automation to simplify processes, optimize transactions and build better business logic to deliver world-class service." About OpenSpan OpenSpan (www.openspan.com) is an industry pioneer in automation and intelligence solutions that help bridge people, processes and technology to gain insight into employee productivity, simplify transactions and engage employees and customers. Leading FORTUNE 500 companies leverage OpenSpan's Automation suite of solutions to deliver faster, more seamless transactions that accelerate employee productivity and reduce customer effort while increasing operational efficiencies. Using OpenSpan Intelligence, these enterprises have a clear line of sight into workforce productivity to make more informed decisions regarding utilization and aligning human capital investments to production goals. To learn more about OpenSpan, visit www.openspan.com, or request a one-on-one demo with an automation expert-www.openspan.com/demo.
View source version on businesswire.com: http://www.businesswire.com/news/home/20151027006617/en/ |
