TMCnet News
LiveOps Opens New Agent Services HeadquartersLiveOps (News - Alert), Inc. continues to expand its award-winning Agent Services business. The company has outgrown its previous Agent Services offices and is delighted to announce a new Agent Services headquarters at SkySong, the Arizona State University Innovation Center in Scottsdale, Arizona. The move brings all Arizona-based Agent Services staffers together in one office, allows room for additional expansion and enables LiveOps to capitalize on the spirit of innovation and collaboration that SkySong is based upon. "The LiveOps Agent Services team shares a passion for great customer service," said Greg Hanover, senior vice president and general manager of Agent Services at LiveOps. "We are united by the understanding that happy agents make for happy customers. When you go the extra mile every day to create positive brand engagement, it shows. We've got more demand than ever for Agent Services and we look forward to building out our team further at the new SkySong location when it opens this December." Ten new major brands in the Retail, Financial Services and Healthcare spaces have signed on to leverage LiveOps' Agent Services on-demand model in the past 90 days, and existing customers have increased their work with LiveOps Agent Services this year by 20 percent. This type of growth demands a bigger team. LiveOps Agent Services will double its headcount with the move to its new headquarters and is now hiring for positions at all levls. Not only is LiveOps growing its Agent Services operations, it is adding 5,000 new independent, work-from-home agents to its network this fall to meet the growing demand for contact center services. New work-from-home opportunities will be available in inbound sales, roadside assistance, insurance claims, life insurance sales and healthcare services - perfect opportunities for stay-at-home moms, people living in rural areas, and others that require flexible schedules. For more information, please visit: http://join.liveops.com/. For more information on LiveOps Agent Services, or to view available positions, please visit: http://www.liveops.com/company/open-positions. About LiveOps LiveOps is the global leader in cloud contact center and customer service solutions. More than 400 companies around the world, including AAA, MetLife, Murad, Salesforce.com (News - Alert), Symantec, Royal Mail Group and Amway New Zealand, trust LiveOps' technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award-winning platform has processed more than one billion minutes of customer interactions and managed operations for the largest U.S.-based cloud contact center of 20,000 home-based, independent agents. With more than 14 years of cloud experience, LiveOps is the partner of choice for companies wanting to migrate to the cloud. Headquartered in Austin, Texas, LiveOps supports a wide range of industries, including financial, health care, insurance, retail and high tech. For more information visit http://www.LiveOps.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20151014005049/en/ |
