TMCnet News
The Service Council™ Announces The 2016 Smarter Services™ Executive Symposium, Welcoming Global Service And Customer Experience ExecutivesBOSTON, Oct. 6, 2015 /PRNewswire/ -- The Service Council™ today announced plans for its 5th Annual Smarter Services™ Executive Symposium set to take place September 12-14, 2016 at the Swissotel in Chicago, Illinois. (event registration). The 2016 event theme, "Service Success Tomorrow" will build off of previous year's themes which evangelized an organizational-wide Service partnership and commitment. The "Service Success Tomorrow" theme will emphasize helping organizations in establishing and defining their path to Customer Success taking into consideration the maturity, readiness and capabilities of their organization. Therefore, sessions and workshops will focus on understanding what defines customer success and how organizations can mature from current to desired state, in establishing a next generation customer-oriented organization. "The Smarter Services™ Symposium is unlike traditional tradeshows. This year we build off of previous participation from leading brands such as Zappos!, Hewlett-Packard, JetBlue Airways, USAA and have engaged our best speaker roster yet," said John Carroll, CEO of The Service Council™. Past Speakers and presentations include:
Additional Information
About The Service Council For more information on The Service Council™, visit http://www.servicecouncil.com. For general inquiries please submit an email to [email protected]. Contacts To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/the-service-council-announces-the-2016-smarter-services-executive-symposium-welcoming-global-service-and-customer-experience-executives-300154944.html SOURCE The Service Council |