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Pittsburgh Post-Gazette Names Continuum A Winner of the Greater Pittsburgh Area 2015 Top Workplaces AwardContinuum®, the industry's only channel-exclusive provider of fully integrated managed IT services solutions, has been awarded a 2015 Top Workplaces honor by the Pittsburgh Post-Gazette. The Top Workplaces lists are based solely on the results of an employee feedback survey administered by WorkplaceDynamics, LLC, a leading research firm that specializes in organizational health and workplace improvement. Several aspects of workplace culture were measured, including Alignment, Execution and Connection. Continuum's Help Desk is based in Cranberry Township, Pennsylvania and supports over 40,000 IT users with more than 100 technicians. "The Top Workplaces award is not a popularity contest, and oftentimes, people assume it's all about fancy perks and benefits," says Doug Claffey, CEO of WorkplaceDynamics. "But to be a Top Workplace, organizations must meet our strict standards for organizational health. And who better to ask about work life than the people who live the culture every day-the employees. Time and time again, our research has proven that what's most important to them is a strong belief in where the organization is headed, how it's going to get there and the feeling that everyone is in it together. Without this sense of connection, an organization doesn't have a shot at being named a Top Workplace." Continuum placed 10th in Top Workplaces for medium sized companis. Continuum was also recognized as the No. 1 workplace for employees who feel that new ideas are encouraged at their company. Continuum's white-label Help Desk efficiently identifies and solves both simple and complex IT issues for the small and medium sized business clients of Continuum's Managed Services Provider (MSP) partners. The Help Desk delivers superior customer service and support so that clients' in-house techs are not exhausted. The number of Help Desk employees and the number of seats supported have more than tripled since May 2013. Continuum's Help Desk works in conjunction with the company's industry-leading 24x7x365 Network Operations Center (NOC (News - Alert)). Continuum is headquartered in Boston. "What differentiates Continuum from other organizations is our people," said Michael George, CEO at Continuum. "Our employees are galvanized around our core values and common mission, and that's important as we work in a true team-based environment. We function as a cohesive unit across all functional areas throughout our Pennsylvania operation, but we also utilize support from all of Continuum's more than 1,000 employees worldwide. We are honored to be recognized with this Top Workplaces award. And as our company's success and growth continues, we look forward to welcoming other members to our team with aggressive hiring plans for 2016 and beyond." For more information on Top Workplaces, visit: http://www.topworkplaces.com/frontend.php/regional-lists. For more information on Continuum's Help Desk, visit: http://www.continuum.net/solutions/rmm-software/it-help-desk.
About WorkplaceDynamics, LLC
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