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Research and Markets: Global Helpdesk Outsourcing Market to Grow at a CAGR of 5.7% Over the Period 2014-2019, New Report SaysResearch and Markets (http://www.researchandmarkets.com/research/7ltplh/global_help_desk) has announced the addition of the "Global Help Desk Outsourcing Market 2015-2019" report to their offering. Integration of help desk services with IT management software would pave the way for market growth in the future. The rise in the mobile workforce and the need for remote technical support services have encouraged companies to integrate IT management software with remote help desk services. According to the report, factors such as consumerization of IT drive the growth of the market. Several MNCs as well as SMEs are outsourcing their help desk services to reduce the overall TCO. Help desk outsourcing services are being increasingly adopted by organizations with the rise in the mobile workforce and the adoption of the BYOD culture. Further, the report states that data security is a key concrn that can hinder the growth of the market. Key Topics Covered
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For more information visit http://www.researchandmarkets.com/research/7ltplh/global_help_desk View source version on businesswire.com: http://www.businesswire.com/news/home/20150807005260/en/ |