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Interactive Intelligence to Host Cloud Contact Center Web EventInteractive Intelligence (News - Alert) Group Inc. (Nasdaq: ININ), a global provider of software and cloud services for customer engagement, unified communications and collaboration, is hosting an educational Web event titled, 'How Moving Your Contact Center to the Cloud Increases Business Agility.' Held Tuesday, July 28, 2015 at 11:30 a.m. Eastern time (EDT), this free Web event will feature guest presenter Drew Kraus, research vice president at Gartner, and facilitator Tim Passios (News - Alert), vice president of solutions marketing for Interactive Intelligence. Also presenting will be Philips, a leader in healthcare, consumer, lifestyle and lighting products and technologies. Philips (News - Alert) will share how its move to the cloud helped speed deployment time, minimize cost, and improve service for its billion-plus customers worldwide. This webinar is ideal for contact center managers, customer experience managers, IT professionals and business executives responsible for technology investments. 'The benefits of the cloud are increasingly apparent as illustrated by the fct that in 2013 the cloud contact center systems market surpassed the on-premises market and continues to grow at a rapid clip,' Passios said. 'A key driver of this growth is the need to adapt to consumer demand for faster, more effective service. This webinar will show contact centers how they can use the cloud for increased agility in order to meet this growing demand for a superior customer experience.' To register for this Web event, visit: http://c3.inin.com/WebEventRegistration?cid=701E0000000BgbX&rc=email. About Interactive Intelligence Interactive Intelligence is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners. ININ-G View source version on businesswire.com: http://www.businesswire.com/news/home/20150722006089/en/ |