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New Inspection Mobile App Enables Real-Time Inspection of Insurance ClaimsBRAINTREE, Mass., July 16, 2015 /PRNewswire/ -- OnSource, the platform that connects insurance companies with third-party vehicle and property photo inspections via smart phone apps, launches a new chat inspection app that allows insurance policyholders to chat with their insurance rep via their smartphone or tablet, dramatically reducing inspection costs and providing more convenient options for customers to report and resolve their insurance claim. During the interactive text-based chat session, the insurance rep can collect information from the policyholder about the claim and guide them through the process of capturing and sharing photos and HD video of their damage. OnSource chose texting over streaming because text is more reliable than streaming for consumers today. Tim Schneider, Co-Founder of OnSource said, "Our existing self-serve apps have increased customer satisfaction and cycle time for our insurance clients; We expect the Chat Inspection app will have any even larger impact." Here's how the new chat app works:
Steve Rubin, Co-Founder of OnSource commented, "With our new Chat Inspection app customers can report their claim, provide the photos and videos the insurance company needs, and receive an estimate back within minutes. This is technology unavailable elsewhere." For more information about the new OnSource Chat Inspection app, please Email. About OnSource: OnSource enables insurance companies to get fast, fair and efficient claims and underwriting photo inspections through intuitive smartphone apps that take the guesswork out of insurance photography. Policyholders and claimants can use self-inspection apps or field inspectors to capture quality photo inspections of vehicles, real estate, and personal property. www.onsourceonline.com Media Contact: To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/new-inspection-mobile-app-enables-real-time-inspection-of-insurance-claims-300114092.html SOURCE OnSource |