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OpenSpan Forges New Reseller Agreement with Comdata GroupOpenSpan (News - Alert) Inc., an industry pioneer in automation technologies that support transformation initiatives focused on driving revenue growth, customer lifetime value and operational efficiency, today announced a new reseller agreement with Comdata that includes the Italy, Turkey, Czech Republic, Romania and Argentina markets. The partnership will serve to drive new business by offering OpenSpan solutions for enterprise transformation in contact center and back office business operations. Comdata Group, with 300 million Euro revenues and more than 13000 employees, is a market leader in contact centers, help desk, back office, credit management and document management outsourcing services. The company provides broad-based expertise for implementing technology and process transformations that yield operational excellence and world-class customer experience within process-centric business units. "OpenSpan continues to expand our footprint across Europe, with the objective of helping best-in-class organizations within the financial services, insurance, telecommunications and retail industries drive performance within the process-driven areas of the business like the contact center and back office," said Rick Marquardt, executive vice president for business development and international operations. "Comdata Group is a trusted leader in the markets it serves, interfacing with leading global companies to build, plan and execute transformation initiatives that derive operational cost savings, improved productivity and increased revenue opportunities. Leveraging OpenSpan solutions, organizations will be able to quickly implement solutions that address evolving business requirements while leeraging their existing technology investments," added Marquardt. "OpenSpan has become a globally recognized leader in desktop automation and intelligence solutions, with an expansive presence in over 200 countries," commented Andrea Armani, executive vice president of ICT Business Unit for Comdata Group. "We are excited to partner with OpenSpan to introduce these innovative and value-driven capabilities of the OpenSpan product portfolio to address many of our clients' present and future enterprise transformation needs." "Joining forces with Comdata Group is a key milestone in our globalization strategy for OpenSpan," said Eric Musser, chief executive officer for OpenSpan. "This partnership will enable OpenSpan to deliver automation and intelligence solutions to new growth markets that enable organizations to realize significant financial and operational success through enterprise transformation initiatives." About Comdata Group Comdata Group, with 300 million Euro revenues and more than 13000 employees is the Italian leader in Contact Centers, Help Desk, Back Office, Credit Management and Document Management outsourcing services. The company provides the planning and technological know-how and skills to implement models and technologies for lean operational excellence. Thanks to excellent business facilities, consultancy expertise and advanced technology, the company offers a unique service based on process re-engineering models that transform and add value to your business. About OpenSpan Inc. OpenSpan (www.openspan.com) is an industry pioneer in automation technologies that support transformation initiatives focused on driving revenue growth, customer lifetime value and operational efficiency. The company's solutions are optimizing billions of transactions within contact center, back office and critical process business units in organizations throughout the world. OpenSpan technology enables companies to leverage an iterative approach to improving processes, automating work and creating efficiencies that minimize costs and boost profits. For more information, visit www.openspan.com. View source version on businesswire.com: http://www.businesswire.com/news/home/20150518005428/en/ |
