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CRM Analytics (Sales, Customer, Contact Center, Marketing, Web & Social Media) Market Report 2015-2019DUBLIN, May 05, 2015 /PRNewswire/ --Research and Markets (http://www.researchandmarkets.com/research/sfpgtn/crm_analytics) has announced the addition of the "CRM Analytics Market by Type - Global Forecast to 2019" report to their offering. The global CRM analytics market is expected to grow from $4.18 billion in 2014 to $7.65 billion by 2019, at an estimated Compound Annual Growth Rate (CAGR) of 12.83% from 2014 to 2019. The CRM analytics are widely been adopted by businesses across a broad spectrum of verticals mentioned in the report such as Banking, Financial Services, and Insurance (BFSI), retail & wholesale, telecommunication & IT, healthcare & life sciences, manufacturing, energy & utilities, media & entertainment, and transportation & logistics, hospitality, other verticals too. The CRM analytics solutions are currently offered by numerous vendors such as IBM, Oracle, Microsoft, Salesforce Inc., SAP AG and others. These vendors are offering the CRM analytics solutions over on-premise and cloud as a standalone solution as well as integrated in the CRM suit. Today the prime concern in the CRM analytics market is regarding the data security and privacy. To meet this major concern of the customers, CRM analytics vendors as well as resellers, systems integrators, and data center operators have been working together to make sure that CRM analytics are delivered easily with maximum security and customization. The CRM analytics vendors are also engaged in delivering advanced analytical solution with lower cost to enhance the business ROI. Key Topics Covered: 1 Introduction 2 Research Methodology 3 Executive Summary 4 Premium Insights 5 Market Overview 6 CRM Analytics Market: Industry Trends 7 CRM Analytics Market, By Type 8 CRM Analytics Market, By End User 9 CRM Analytics Market, By Deployment 10 CRM Analytics Market, By Vertical 11 CRM Analytics Market, By Region 12 Competitive Landscape 13 Company Profiles Media Contact: Laura Wood , +353-1-481-1716, [email protected] To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/crm-analytics-sales-customer-contact-center-marketing-web--social-media-market-report-2015-2019-300077789.html SOURCE Research and Markets |