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House of Lync Selects IR Prognosis for Its Proactive Experience ManagementIR (ASX:IRI), the leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems, today announced that they will be serving as the exclusive experience management solution for House of Lync, one of the leading managed service providers for Microsoft (News - Alert) Skype for Business (formerly known as Lync). IR Prognosis for Unified Communications (UC) will manage Skype (News - Alert) for Business ecosystems for House of Lync customers in order to deliver continuous availability, verified quality of service, and exceptional user experience. "Enterprises want the powerful collaboration capabilities Skype for Business offers, but the complexity of managing a Skype infrastrucure can be overwhelming, especially when you add multiple technologies," said Carol Spowart, CEO of House of Lync. "Our customers are no different, and they rely on House of Lync to help them achieve the 'Five 9's' of availability and great experience users have come to expect and demand." "Aside from its industry-leading real-time monitoring and alerting capabilities, IR Prognosis (News - Alert) differentiated itself as a solution that provides comprehensive insight without the need for probes, enabling visibility and root cause identification across complex multivendor environments while being massively scalable and simple to implement," continued Spowart. "At House of Lync we set high standards for what success with Skype for Business looks like, and we needed a partner that could help us measure and manage towards our stringent Service Level Agreements," Spowart said. "After a comprehensive review of the marketplace, we selected Prognosis for its depth and breadth of visibility across the Skype for Business ecosystem, its close roadmap alignment with Microsoft, and its exceptional track record in the industry." "We are excited to enter into a strategic partnership with House of Lync, to jointly drive value to its customers," said Andre Cuenin, President, Americas at IR. "Prognosis for UC improves user experience with Skype for Business and drives operational efficiency. Research has shown that those two dimensions are critical to ensure successful enterprise deployments of Skype for Business." About House of Lync House of Lync, a division of Eastman Technologies, was founded in 2011 and is a Nationally Managed Microsoft Premier Support Partner focused on delivering first class services and support of the Microsoft application Skype for Business. We are a Microsoft Gold Unified Communications (News - Alert) Partner with over 20 years of telephony and data experience. House of Lync is a single source for architecture, design, pilots, deployments and long term support; possessing the deep experience and offerings to ensure the smooth transition to Skype for Business. About IR IR is the corporate brand name of Integrated Research (News - Alert) Limited (ASX:IRI), the leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems. More than 1000 organizations in over 60 countries-including some of the world's largest banks, airlines and telecommunication companies rely on IR Prognosis to provide business critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe. For further information on IR, visit www.ir.com.
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