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Interactions Continues Rapid Growth with Five Key Additions to Executive Management TeamInteractions, the developer and provider of award-winning natural language understanding technology worldwide, today announced the addition of five new members to its executive team. The expansion will further strengthen the company's research, strategy, marketing and operations during its current period of rapid growth following the 2014 acquisition of the AT&T (News - Alert) Watson? technology and research program. Best known for its industry-leading customer care virtual assistant solutions, Interactions is expanding its core solutions by developing technology to enable the "Interface of Things," a new generation of speech, touch, and text-enabled interfaces with unprecedented accuracy to interact with virtually any device or service at home, on the road, or in the office. As a result of this recent growth, the following individuals have joined Interactions' executive team:
With its patented Adaptive-Understanding™ technology, Interactions is the first and only natural language technology provider to seamlessly blend human and artificial intelligence to achieve an unprecedented 95% understanding rate. The company's leading virtual assistant solutions are deployed by customer service-centric organizations such as Hyatt Hotels, Best Western, Humana, TXU Energy, and Asurion (News - Alert), as well as world leading Fortune 500 companies. The development of a true Interface of Things will not only further enhance the customer care experience with the addition of new voice, text and gesture enabled applications, but it will also drive the deployment of a broad spectrum of multimodal interface solutions for smart automobiles, connected homes, and wearable devices. About Interactions Interactions, LLC develops and markets award-winning natural language understanding technology used by Fortune 500 companies worldwide. Built on its patented Adaptive-Understanding™ technology that seamlessly integrates both human and machine intelligence, Interactions provides highly conversational virtual assistant solutions. Companies such as Hyatt, Best Western, Humana, TXU Energy, Asurion and AllConnect deploy Interactions' solutions. The company's sales, service and support solutions are delivered across any device with type, touch or talk capabilities, and have handled more than one billion transactions to date. Rooted in natural speech recognition and built to adapt to human conversation, Interactions' solutions have delivered cost-savings and increased efficiencies in sales and support for some of the largest companies in the world. Interactions, LLC, founded in 2004, is headquartered in Franklin, Massachusetts and has additional offices located in Indianapolis, Indiana and Austin, Texas.
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