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BYOD Will Increase Organizational Productivity and Boost the Global Mobile UC&C Market through 2019: TechnavioThe Global Mobile Unified Communications and Collaboration (UC&C) Market is expected to grow at a CAGR of 26.83 percent from 2015-2019 as more organizations adopt BYOD policies, says research firm Technavio. About the Report Bring your own device (BYOD) policy is an effective way to increase productivity and flexibility in an organization. The increased adoption of smartphones supports a mobile workforce and is driving the demand for unified communication solutions. "Many providers and vendors have integrated mobile support and have included features that enhance the use of smartphones in UC," says Faisal Ghaus, Vice President of Technavio. "Features like voicemail-to-text, fixed-mobile convergence and mobile presence have been introduced to enhance the communication experience of end-users, which is expected to boost market projections through the forecast period." The latest report by Technavio also emphasizes the improved focus on customer service through collaborative tools. With increased competition and customer churn, organizations are in search of alternative surces of revenue and are turning their focus towards customer service. "Improved customer service is one of the major competencies for organizations to differentiate themselves in the market and will also help the market grow in the coming years," says Ghaus. Key Information Covered in the Report:
Technavio currently has more than 3000 market research reports on a huge range of topics, including 50+ reports on the UC&C market: If you are interested in more information, please contact our media team at [email protected].
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