[March 31, 2015] |
|
Tangoe Launches inTouch, the Enterprise Mobile Messaging App for Today's Connected Enterprise
Tangoe,
Inc. (NASDAQ: TNGO), a leading global provider of Connection
Lifecycle Management (CLM) software and related services, today
announced the release of the MatrixSocial
inTouch mobile app. inTouch is the enterprise mobile
messaging platform to address the needs of today's always on-the-go
workforce. With inTouch, anyone with a corporate e-mail can sign-up,
easily find a contact, message them, carry on one-to-one chats or group
chats organized by topic, share content, seamlessly integrate email and
voice calls and continue conversations effortlessly across smartphones,
tablets and PCs without interruption.
"According to CTIA (News - Alert).org, it takes 90 minutes for the average person to
respond to an email, and 90 seconds to respond to a text message," said
Ken Lienemann, senior vice president of Tangoe (News - Alert). "Today's workforce needs
real-time access to information with seamless collaboration to make
business-critical decisions at the point of occurrence. Further, inTouch
delivers enterprise class capabilities and analytics to help companies
address the continuing trend toward consumer driven IT solutions."
To meet the needs of today's diverse device preferences, inTouch is
available on a variety of mobile devices, such as smartphones and
tablets, as well as via a web-based interface for use on a laptop or
desktop. inTouch delivers enterprise-grade, mobile-firstcapabilities
with the easy-to-use features of consumer apps including:
-
Dynamic Internal Contact Options: The inTouch application
offers users the ability to have one-to-one or group chats, create
topic-based discussions for a specific team or launch an email or
phone call from within the app. Additionally, each user's preferred
contact method is noted to ensure colleagues know the best avenue to
reach one another.
-
Multi-Device Application Interface: Conforming to today's
always on-the-go, always-connected lifestyle, inTouch offers easy
integration for a variety of connected devices including iOS, Android (News - Alert)
and desktop applications. This allows employees to start a
conversation on one device and easily continue to another.
-
Automated Maintenance of Enterprise Contacts: The inTouch
corporate contact database provides enterprises with complete and
real-time updates, ensuring each user has accurate information,
regardless of where they are or how they are accessing the application.
-
Managed Content Sharing: The inTouch application allows
employees to share videos, images and files. This content can also be
managed by setting attachments to expire after they have been
viewed.
-
Enterprise and Personal Security: inTouch offers built-in
enterprise-grade security controls including data encryption to
protect your business-critical data. Additionally, InTouch provides
controlled intracompany communication through the corporate email
domain, while also allowing external communication with outside
parties through restricted guest access. The application also provides
personal security for employees by allowing them to contact coworkers
on their mobile device, without sharing their personal phone number.
"Employee productivity is critical to the success of any company, and
employees are increasingly spending more time on their mobile devices
than their PCs," said Al Subbloie (News - Alert), president and CEO of Tangoe.
"With inTouch, workers can easily communicate internally and with
partners and clients, while managers can analyze, understand and
encourage performance-enhancing behaviors."
inTouch app plans include:
-
Free model - no cost, providing dynamic user-maintained contact
management, group discussions, chats, intra-company communication,
inter-company features, video/picture/file sharing, tap-to-call, and
encryption
-
Premium 1 - incremental fee, providing, in addition to Free
model, end-user support, admin dashboard, corporate branding,
sub-domain support and sophisticated intra/inter-company support
-
Premium 2 - incremental fee, providing, in addition to Premium
1, enhanced analytics and data export.
inTouch is available for download in the Apple App Store and Google (News - Alert)
Play. For more information about inTouch, please visit https://www.tangoe.com/What-We-Do/MatrixSocial-Social-Enterprise/inTouch.aspx.
About Tangoe Tangoe (NASDAQ: TNGO) is a leading global
provider of Connection Lifecycle Management software and services to a
wide range of global enterprises and service providers. The company's
Connection Lifecycle Management technology, Matrix, is an on-demand
suite of software and services designed to turn on, track, manage,
secure, and support various connections in an enterprise's connection
lifecycle, including mobile, fixed, machine-to-machine, cloud software
and services, enterprise social, and IT connections. Additional
information about Tangoe can be found at www.tangoe.com.
Tangoe is a registered trademark of Tangoe, Inc.
[ Back To TMCnet.com's Homepage ]
|