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Digicel Solves Caribbean Wireless Challenge with ADTRAN ProCloudSM
[February 11, 2015]

Digicel Solves Caribbean Wireless Challenge with ADTRAN ProCloudSM


Digicel, a leading global telecommunications solution and service provider, has selected ADTRAN as a strategic partner to deliver high-performance wireless networks throughout complex environments in the Caribbean using ADTRAN ProCloudSM service. Its first deployment is at the Blue Horizons Garden Resort in Grenada, where IT maintenance activities are being offloaded to Digicel for seamless wireless service throughout the property.



“Having a cloud-managed Wi-Fi service means our IT staff can outsource wireless network maintenance, monitoring and management, freeing them up to address other IT concerns should they arise. While our guests enjoy reliable Wi-Fi access, we can focus on providing them with elite customer service and an exceptional Caribbean experience,” said Arnold Hopkin, owner and manager of the Blue Horizons Garden Resort.

Visitors to the Blue Horizons Garden Resort expect the same Wi-Fi experience on vacation as they do at home or work. They want to stream content and have 24/7 on-demand bandwidth access to watch movies, upload photos and video chat with friends and family. However, the remote nature of the Caribbean islands can make network management challenging. One of those challenges was securing a single carrier that could reach all access points throughout the entire resort. The resort was concerned that a disjointed network could result in spotty coverage, extra man hours and less time devoted to other guests’ IT issues.


ADTRAN ProCloud allows Digicel to quickly address these concerns for the resort staff. The cloud-managed wireless service unifies network elements onto one centrally-managed platform to simplify the delivery and management of Wi-Fi. Additional mesh networking capabilities extend wireless coverage indoors and outdoors where running cabling is difficult, impossible or costly.

“ADTRAN ProCloud simplifies our ability to optimize Wi-Fi networks. Instead of spending countless hours individually managing vendors and infrastructure, we can focus on improving network efficiency and performance to deliver a better experience for the end-user,” said Justin Boylan, business solutions sales manager for Digicel Grenada. “ADTRAN offers expert support and training, which further extends the value of the solution and provides us with the confidence to expand our managed services portfolio to more clients and new markets.” “With ADTRAN ProCloud, Digicel is able to simplify the deployment of scalable, bandwidth-rich wireless service to virtually any business, anywhere,” said Todd Lattanzi, director of product management for ADTRAN. “From the smallest ‘mom and pop’ shop to the largest island resort, ProCloud makes it easier to address wireless networking needs.”

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