TMCnet News
Smarsh Expands Company Footprint and Market Share in 2014Smarsh®, the leading provider of hosted archiving solutions for compliance and e-discovery, experienced impressive growth in its customer portfolio and global footprint in 2014. This expansion was driven by the continued innovation of new tools and services that provide increased value for customers and partners. Enhanced Archiving Platform Among the key drivers of a successful 2014 for Smarsh were the extensive investments made to enhance its Archiving Platform, including new functionality for its unified compliance and e-discovery workflows across popular electronic business communication channels. The introduction of a new user interface now delivers faster and more efficient searches and a streamlined, time-saving message review process. "Reviewing electronic messages from different channels separately can easily result in missing key items for review. This is especially true now that communication threads routinely crisscross various channels such as IM, Bloomberg (News - Alert) messaging, social media, etc.," said Jesse Reinfelder, compliance officer at Rosenblatt Securities, Inc. "However, our company has solved this problem by using the enhanced Smarsh Archiving Platform, which unifies all electronic message archiving under one platform for faster and more efficient reviews." The Smarsh ecosystem of technology partners also continued to grow as Smarsh added archiving support for new content types, including Instagram, and enhanced offerings for others, such as LinkedIn and text messaging. Expanding Customer Base and Offices The enhanced platform is attracting larger, global enterprise-level customers and contributed to a growing customer base that now exceeds 20,000 organizations. With the streamlined platform, Smarsh remains the No. 1 choice among broker-dealers (more than one in three FINRA-registered firms and SEC (News - Alert)-registered firms are Smarsh customers). To support demand and serve customers' and partners' needs better than ever, Smarsh moved into a new, state-of-the-art corporate headquarters in Portland, Oregon, nearly doubling its previous office space. The new headquarters makes room for a growing team, including new executives Simon Pearce, COO, and Doug Lee, vice president of worldwide sales. Smarsh also welcomed Carla Nichols, vice president of client services, and Lynn Dusek, vice president of client success, who both work to ensure best-in-class customer support. Together these new executives bring 85 years of experience working with global teams to deliver tools and services that drive business growth. Smarsh also opened its first international office in London to support global expansion plans and growing demand for archiving and compliance technology in Europe. Noteworthy Industry Recognition Smarsh has been recognized throughout the industry and business community for its continued growth, innovation and value:
"Smarsh is honored by the validation from the market of our industry-leading platform advances," said Steve Marsh, Smarsh founder and CEO. "Looking at the year ahead, Smarsh will provide even more value to customers through support for new and emerging content types, additional workflows that leverage the power of content captured in the Smarsh Archiving Platform, and strategic partnerships that further enhance the capabilities of the platform. These capabilities will help companies around the world address compliance risks and take advantage of comprehensive, time-saving e-discovery capabilities when needed." To learn more about Smarsh and the Archiving Platform, please visit www.smarsh.com. About Smarsh (www.smarsh.com) Smarsh® delivers cloud-based archiving solutions for the information-driven enterprise. Its centralized platform provides a unified compliance and e-discovery workflow across the entire range of digital communications, including email, public and enterprise social media, websites, instant messaging and mobile messaging. Founded in 2001, Smarsh helps more than 20,000 organizations meet regulatory compliance, e-discovery and record retention requirements. The company is headquartered in Portland, Oregon, with offices in New York City, Atlanta, Boston, Los Angeles and London.
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