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AppNeta Announces SaaS Application Monitoring Quick Start Workflows for Office365 and AthenahealthAppNeta, the leader in performance insight and monitoring for business critical web applications with over 3,000 customers worldwide, today announced Quick Start Synthetic Workflows for Office365 and Athenahealth as part of its Software-as-a-Service Application Monitoring (SAM) solution. The Quick Start Synthetic Workflows allow AppNeta users to monitor these SaaS (News - Alert) applications from the end user, through the network, and all the way to the SaaS application provider. Quick Start Workflows are authored and maintained by AppNeta, ensuring IT personnel have the most important and up-to-date use cases for application monitoring and management within constantly changing SaaS applications. AppNeta monitoring provides the same metrics from every location by using the same templates, user actions, and user configuration from every office or datacenter, allowing seamless comparison between offices. Quick Start Workflows can be implemented in five minutes and with o scripting necessary. To get started, users enter their Office365 or Athenahealth credentials and begin monitoring the applications. With the Office365 Quick Start Workflow, AppNeta makes it easy for corporate IT teams to manage and monitor performance for the 420 million worldwide users of Microsoft (News - Alert) SaaS solutions. "AppNeta is committed to addressing the needs of development and IT professionals who build, operate and support business critical web applications," said Matt Stevens, President and CEO at AppNeta. "This includes professionals that develop and operate custom web applications, as well as those that support the users of SaaS-based external applications." "New application strategies like SaaS require new performance monitoring strategies. This is compelling organizations to find APM (News - Alert) solutions that can provide the visibility and insights needed for sustained monitoring and accurate, effective troubleshooting of SaaS applications, specifically," said Jim Frey, vice president of research, Enterprise Management Associates. "AppNeta's SAM solution has provided such a means for focused monitoring and operational assurance of SaaS apps, first for Salesforce and now also for Office365 and Athenahealth. With the new Quick Start Synthetic Workflows, AppNeta is fulfilling the promise of its initial solution by extending SAM to support more business-critical apps." AppNeta's SAM solution is the only tool on the market to provide SaaS-based full-stack performance insight from the end user through the network to the application. Deploying AppNeta takes minutes rather than hours making it easy to identify and resolve problems in the application, the code, or the network. Adoption of AppNeta's SAM solution results in enhanced end user satisfaction and decreased operational costs. SaaS vendors can increase revenue and reduce churn while internal IT managers can achieve higher customer satisfaction, faster mean-time-to-repair (MTTR), and lower operational costs.
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