[December 16, 2014] |
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Hunterdon Healthcare Selects Practice Unite for Customizable, Single Communications Platform and Exceptional Service & Support
Practice Unite, a customizable, HIPAA-compliant smartphone application,
designed to improve communications and speed up workflows in hospitals,
today announced that Hunterdon Healthcare has selected Practice Unite as
its single, secure mobile communications platform provider. After an
extensive review and comparison of other mobile communication vendors,
Practice Unite was chosen for its proven track record of success, its
many customizable application features and its unprecedented service and
support.
Hunterdon Healthcare, which treats 8,600 inpatients annually, with
33,000 Emergency Department visits and over 292,000 outpatient visits
per year, will use Practice Unite for its staff to communicate in a
secure manner in order to streamline internal communications, improve
physician response times, and increase time with patients.
Hunterdon Healthcare is acknowledged as a leader in developing
comprehensive medical and health care services in the State of New
Jersey. The hospital provides a full range of preventive, diagnostic and
therapeutic inpatient and outpatient hospital and community health
services. To deliver the best possible care to patients across their
entire care system, Hunterdon Healthcare needed a safe and secure way
for staff to communicate and send patient information using mobile
technology.
"Hunterdon Healthcare clearly recognized the significant workflow
improvements that a single, secure and customizable mobile
communications platform can provide for its staff and across its care
centers," said Dr. Stuart Hochron, MD and co-founder of Practice Unite.
"The hospital needed a way to improve mobile communications, and needed
a high-level of service and support as well. Practice Unite has not only
put a lot of innovative features and functionality into our platform,
but has made sure that we are also setting new standards in customer
support."
With Practice Unite, the hospital's clinicians, care teams, and support
staff can easily find each other and communicate using secure text and
photos, voice over Wi-Fi, and secure video teleconferencing. Using the
Practice Unite platform, Hunterdon Healthcare will have the future
ability to access in real-time critical lab results and utilize
patient-centric collaboration tools such as rounding lists, care team
texting, and shared patient noes that all synchronize with existing EHR
and ADT systems.
"After evaluating several different vendors and piloting a few mobile
communications platforms, there was no doubt that we were going to move
forward and partner with Practice Unite. In addition to the
highly-customizable communications platform, the level of attention and
service and support we received from the company's customer engagement
managers was exceptional," said Anthony Bellusco, web and mobile
architect, Hunterdon Healthcare. "Mobile solutions have become
increasingly important to our hospital, and our IT team expects a
high-level of support in order to help streamline our adoption and
deployment. Practice Unite provided that to us and so much more."
Practice Unite backs its solutions with an unmatched customer service
and support program. The company has a full team of customer engagement
managers to support each customer's deployment and unique integration
and communication needs. Practice Unite's customer engagement staff is
focused on driving physician and staff adoption within the hospital
facility - delivering total customer satisfaction.
"There is no other mhealth communications platform company in the
industry that has designed its portfolio of offerings with
serviceability in mind. Practice Unite engineers sit side by side
customer support representatives making sure that our applications are
created and designed for easy deployment, adoption and service," said
Adam Turinas, chief executive officer and co-founder Practice Unite.
About Hunterdon Healthcare
Under the corporate organization, Hunterdon Healthcare constitutes the
sole member of Hunterdon Medical Center, Hunterdon Medical Center
Foundation, Hunterdon Regional Community Health and Mid-jersey Health
Corporation.
Hunterdon Medical Center, the flagship hospital, is a 178-bed non-profit
community hospital that is acknowledged as a leader in developing
comprehensive medical and health care services. Our goal is to meet the
needs with healthcare that is compassionate and effective. We provide a
full range of preventive, diagnostic and therapeutic inpatient and
outpatient hospital and community health services. Our staff is
committed to providing the highest quality care to our patients.
Hunterdon Medical Center treats over 8,600 inpatients annually, with
33,000 Emergency Department visits and over 292,000 outpatient visits
per year.
The Hunterdon Medical Center is also a teaching institution and is
affiliated with the University of Medicine and Dentistry of New Jersey -
Robert Wood Johnson Medical School. The Family Medicine Residency
Program is one of the first in the nation for the training of
specialists in family medicine.
Hunterdon Medical Center is licensed by the New Jersey Department of
Health, and accredited by the Joint Commission on Accreditation of
Healthcare Organizations (JCAHO). It is designated a Magnet hospital for
superior nursing care.
About Practice Unite®
Practice Unite is designed to be a healthcare organization's platform
for HIPAA-compliant mobile communication and collaboration applications.
Solutions achieve high physician adoption, are easily tailored to a
healthcare organization's unique needs, and interface with the EHR and
other clinical systems. Practice Unite backs solutions with unmatched
customer support.
Practice Unite helps customers leverage Smartphone technology to improve
their performance, reduce their costs and risk, and improve patient
satisfaction. Practice Unite's solutions include patient-centric
in-patient, post-discharge, and long-term care clinical applications for
care teams and patients, as well as operational applications that
automate bed management, service recovery, and other processes.
Clinicians, care teams, and support staff can easily find each other and
communicate using secure text and photos, voice over Wi-Fi, and secure
video teleconferencing. Patient-centric collaboration tools include
rounding lists, care team texting, and shared patient notes that all
synchronize with EHR and ADT systems. Patients can also communicate
securely with select members of their care team.
Solutions are tailored to streamline existing clinical workflows, and
include delivering critical labs, diagnostic imaging and pathology
reports, and consults to clinicians' mobile devices. This is implemented
through HL7 interfaces with the organization's EHR and other clinical
systems.
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