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Employers Unfamiliar with Information on the Quality of Health PlansA new nationally representative survey of employers finds that most companies that offer health insurance are unfamiliar with objective data and ratings of health plan quality. Only 7 percent of employers who offer health insurance use objective quality information; 89 percent do not use or are unfamiliar with any of the objective sources tested by the survey. Funded by the Robert Wood Johnson Foundation and conducted by the Associated Press (News - Alert)-NORC Center for Public Affairs Research, the survey measured the extent to which employers are familiar with Healthcare Effectiveness Data and Information Set (HEDIS) Scores, which are health insurance plan quality ratings collected by the National Committee for Quality Assurance (NCQA); eValue8 data from the National Business Coalition on Health (which includes performance reports that allow business participants to assess health care plans); and Consumer Assessment of Healthcare Providers and Systems (CAHPS) data (a survey of consumers and patients about their experiences with health care). "Over the last decade, we have taken giant steps forward in our ability to measure and report on health care quality," said Anne Weiss, who leads efforts to increase health care value at the Robert Wood Johnson Foundation. "This poll highlights the fact that there is still a lot of work to be done to educate employers on how to get the most bang for their buck." Additionally, the survey found that:
About the Robert Wood Johnson Foundation For more than 40 years the Robert Wood Johnson Foundation has worked to improve health and health care. We are striving to build a national Culture of Health that will enable all to live longer, healthier lives now and for generations to come. For more information, visit www.rwjf.org. Follow the Foundation on Twitter (News - Alert) at www.rwjf.org/twitter or on Facebook (News - Alert) at www.rwjf.org/facebook. About The Associated Press-NORC Center for Public Affairs Research
The AP-NORC Center for Public Affairs Research taps into the power of
social science research and the highest-quality journalism to bring key
information to people across the nation and throughout the world.
NORC at the University of Chicago is an independent research
organization that collaborates with government agencies, foundations,
educational institutions, nonprofit organizations, and businesses to
provide data and analysis that support informed decision making in key
areas including health, education, economics, crime, justice, and
energy. NORC's 70 years of leadership and experience in data collection,
analysis, and dissemination-coupled with deep subject matter
expertise-provides the foundation for effective solutions.
The Associated Press is the essential global news network, delivering
fast, unbiased news from every corner of the world to all media
platforms and formats. Founded in 1846, AP today is the most trusted
source of independent news and information. On any given day, more than
half the world's population sees news from AP. The two organizations have established the AP-NORC Center for Public Affairs Research to conduct, analyze, and distribute social science research in the public interest on newsworthy topics, and to use the power of journalism to tell the stories that research reveals.
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