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2014 Contact Center Technology Award
[November 03, 2014]

2014 Contact Center Technology Award


MEDIATEL DATA SRL Receives 2014 CUSTOMER Contact Center Technology Award MediaCallCenter honored for improving customer service technology Norwalk, CT (2014/10/30) — Mediatel Data SRL announced today that TMC, a global, integrated media company, has named MediaCallCenter as a 2014 CUSTOMER Contact Center Technology Award winner presented by TMC’s CUSTOMER magazine.

“We were very delighted to receive this award. It’s so exciting — especially for our team which worked so hard this year. It is a huge encouragement for us to continue surpassing our expectations and our clients’ requests” says Dan Mazilu, General Manager of Mediatel Data SRL Company. Please visit www.dialogic.ro for more information.

The MediaCallCenter use cutting edge technologies from DIALOG inspiring the world's leading service providers and application developers to elevate the performance of media-rich communications across the most advanced networks.


The MediaCallCenter is a powerful all in one Contact Center solution, which integrates vocal and non-vocal interactions, such as chat, email, and Social Media, in a cost effective system, suitable for all types and industries beneficiaries”, said Dan Mazilu, GM, Mediatel Data SRL.

“Congratulations to Mediatel Data SRL for being granted a 2014 CUSTOMER Contact Center Technology Award. MediaCallCenter has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience,” said Rich Tehrani, CEO, TMC. “We’re pleased to recognize this achievement.” This ninth-annual Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence. This award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries.

About MEDIATEL DATA SRL With more than 18 years of expertise in the Call and Contact Centers, Interactions Centers and related fields, Mediatel Data Company has demonstrated a commitment to developing powerful solutions across a variety of business environments, always looking for a successful long-term business-to-business relationship.

MediaCallCenter incorporates all the new functionalities required by today’s leading contact centers and interactions centers, being a market-leader in terms of affordability, flexibility and features. With its reliable architecture and employing a wide range industry leading standards, MediaCallCenter represents a comprehensive Contact Center solution for customer oriented companies. Please visit http://www.dialogic.ro for more information About CUSTOMER Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.customer.tmcnet.com.

About TMC: TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; Cloud4SMB Expo; Customer Experience (CX) Hot Trends Symposium; DevCon5 - HTML5 & Mobile App Developer Conference; LatinComm Conference and Expo; M2M Evolution Conference & Expo; Mobile Payment Conference; Software Telco Congress, StartupCamp; Super Wi-Fi & Shared Spectrum Summit; SIP Trunking-Unified Communications Seminars; Wearable Tech Conference & Expo; WebRTC Conference & Expo III; and more. Visit TMC Events for additional information Mediatel Data SRL Contact: Dan Mazilu General Manager +40 722 744 417 dan.mazilu@dialogic.ro TMC Contact: Rebecca Conyngham Marketing Manager 203-852-6800, ext. 287 rconyngham@tmcnet.com ###

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