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MarketsandMarkets: Customer Experience Management Market Projected to $8.39 Billion by 2019
[October 31, 2014]

MarketsandMarkets: Customer Experience Management Market Projected to $8.39 Billion by 2019


(M2 PressWIRE Via Acquire Media NewsEdge) According to new market research report "Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts (2014 - 2019)",by MarketsandMarkets, provides a comprehensive market and forecast analysis of the overall market and segmented verticals by application and region.



Browse 134 market tables and 16 figures spread through 288 page sand in-depth TOC on"Customer Experience Management Market".

http://www.marketsandmarkets.com/Market-Reports/customer-experience-management-cem-market-543.html Early buyers will receive 10% customization on reports.


Download PDF Brochure Today @ http://www.marketsandmarkets.com/pdfdownload.asp?id=543 MarketsandMarkets has segmented the CEM market verticals by their application. The CEM market is segmented by type, touch point, organization size, region, and vertical. The CEM market by type is segmented into enterprise feedback management, web analytics, speech analytics, and text analytics. Customer experience management by touch point is segmented into company website, branch/store, web, call center, and social media.Customer experience management is segmented by organization size into small and medium enterprises and enterprises.Customer experience management is segmented by vertical into communication service provider, public sector, energy, and utilities, banking and financial services, healthcare, automotive and transportation, consumer goods and retail, media and entertainment, travel and hospitality, and manufacturing. Customer experience management is segmented by region into North America, Latin America, Europe, Asia-Pacific, and Middle East and Africa.

This report covers all the major sub-segments of the CEM market and provides quantitative (market size and market growth) and qualitative (trends, analysis, and insights) analysis for those segments. This comprehensive coverage of the CEM market provides important inputs such as drivers, restraints, and opportunities in this market, profiles the major players in this market, maps the competitive landscape, and provides the overall perspective on the system integration market in the various verticals and regions.

With the increasing churn of customers and the pressure faced by enterprises to sustain growth in this competitive and volatile market, enterprise spending on Customer Experience Management (CEM) solutions has increased significantly.

MarketsandMarkets forecasts the Customer Experience Management Market to grow from $3.77 billion in 2014 to $8.39 billion in 2019. This represents a Compound Annual Growth Rate (CAGR) of 17.3% from 2014 to 2019.

Inquiry Before Buying @ http://www.marketsandmarkets.com/Enquiry_Before_Buying.asp?id=543 About MarketsandMarkets MarketsandMarkets is world's No. 2 firm in terms of annually published premium market research reports. Serving 1700 global fortune enterprises with more than 1200 premium studies in a year, M&M is catering to multitude of clients across 8 different industrial verticals. We specialize in consulting assignments and business research across high growth markets, cutting edge technologies and newer applications. Our 850 fulltime analyst and SMEs at MarketsandMarkets are tracking global high growth markets following the "Growth Engagement Model - GEM". The GEM aims at proactive collaboration with the clients to identify new opportunities, identify most important customers, write "Attack, avoid and defend" strategies, identify sources of incremental revenues for both the company and its competitors.

M&M's flagship competitive intelligence and market research platform, "RT" connects over 200,000 markets and entire value chains for deeper understanding of the unmet insights along with market sizing and forecasts of niche markets. The new included chapters on Methodology and Benchmarking presented with high quality analytical info graphics in our reports gives complete visibility of how the numbers have been arrived and defend the accuracy of the numbers.

We at MarketsandMarkets are inspired to help our clients grow by providing apt business insight with our huge market intelligence repository.

Contact: Mr. Rohan North - Dominion Plaza, 17304 Preston Road, Suite 800, Dallas, TX 75252 Tel: +1-888-600-6441 Email: [email protected] CONTACT: Mr. Rohan Tel: +1-888-600-6441 Email: [email protected] .

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